AUTO RACING When the Driver Takes a Back Seat

In the world of competitive auto racing, the drivers are the sports rock stars. Theyre courted by sponsors, adored by fans, and made the subject of interview after interview by the racing press. While it goes without saying that drivers are absolutely essential to earning a trophy, racing enthusiasts, teammates, and especially drivers will tell you that they cant win the race by themselvesit takes a successful team to win a race. Although three of the major forms of professional auto racingNASCAR, Formula One, and rally car racingeach use different vehicles, rules, and team structures, teamwork is the common denominator among them. Ray Evernham, former crew chief and team manager for Hendrick Motorsports DuPont car, describes teamwork this way: Were all spark plugs. If one doesnt fire just right, we cant win the race. So no matter whether you are the guy thats doing the fabricating or changing tires on Sundays and thats the only job responsibility you have, if you dont do your job then were not going to win. And no one is more or less important than you.1 What are the qualities of successful racing teams? Lets take a look. NASCAR NASCAR is the most widely known and watched racing sport in the United States, and the popularity and success of Jeff Gordon has more than a little to do with that. Gordon has the most wins in NASCARs modern era, has the third-most all-time wins, and has become a spokesperson for the importance of teamwork in NASCAR racing.2 My job to communicate is probably the most important thing, Gordon has said. Because Ive got to send a message from the race car and the race track back to the team so that they can make the proper adjustments. Cars running in NASCAR races hit speeds over 200 miles per hour. But winning or losing can be decided by tenths of a second.3 Although its the driver who gets featured in the winner's circle and in all the advertisements, the difference between crossing the finish line first or losing the race often comes down to the pits, where the efforts of teammates with titles like Car Chief, Fueler, Jackman, Tire Carrier, and Changer have to operate together in just the right way. Its in a crowded pit lane that tires get changed, windshields cleaned, fenders bent back into shape, and spring and balance adjustments fine tuned. Any seconds saved by pit crews are a drivers best friends. Little wonder that racing teams give high priority to hiring the right crew chiefs and building high-performance pit crew teams to maximize their winning chances on race days. In his analysis of successful NASCAR teams, Robert William- son notes that an essential characteristic is a teams sense of ownership for all actionsWe won the race, we hit the wall, we had a tire problem, we missed the setup for the track, we nailed that pit stop, rather than noting the success or shortcoming of an individual.4 Its impossible for a car to complete a NASCAR race without multiple visits to the pit, and these pit stops are often the best example of teamwork in the sport. Aside from the skill and muscle memory of the pit crew members, other teammates contrib- ute by modifying parts and equipment so they can be changed out in less time. In Sprint Cup racing, NASCARs highest designation, pit stops can happen in less than twenty seconds!5 Sprint Cup winner Jimmie Johnson cites the importance of cohesive teamwork even before a car is assembled and tested on the track. If you really know each other then, you know what each other is looking for, youve built that foundation and belief on the teammates [and] the engineers, you can split those hairs and get it right.6 Formula One The Formula One drivers, team members, and fans have one quality that sets them above all other racing participants: the need for speed. Formula One fields the fastest circuit racing cars in the world, screaming down the track at top speeds as high as 225 miles per hour. Unlike in other racing sports, Formula One teams are required to build their own chassis. Although teams procure specialized engines from specific manufacturers, they are primarily responsible for building their cars from the ground up. Each formula has its own set of rules that eligible cars must meet (Formula One being the fastest of these designations). The McLaren team, one of the most successful in Formula One, and engineering director Paddy Lowe understand the importance of teamwork. Speaking on the challenge of incorporating a new component into an existing car, he noted, You have to factor in the skill of the team to work together in a very short period of time to push in a completely different direction; to understand all the different issues. The reliability, the performance, the skills of the team, all the tools theyve created over the yearsthey all came through to our profit. Everybody moves seamlessly. They know what theyve got to do.7 Former BMW Motorsport Director Mario Theissen put it simply: Teamwork is the key to success, he said. Of course the basis is formed by a competitive technical package, but without a well-integrated, highly motivated team, even the best car will not achieve prolonged success.8 Rally Car Whereas NASCAR and Formula One racers speed around a paved track, rally car racing frequently heads off the circuit and into territory that would make most any NASCAR driver step

on the brakes: Finnish rallies feature long, treacherous stretches of ice and snow. The famed French Mediterranee-le Cap ran 10,000 miles from the Mediterranean to South Africa. The reputed Baja 1000 Rally ran the length of the Baja California peninsula, largely over deserts without a road in sight. In rally car racing, drivers race against the clock instead of each other. Races generally consist of several stages that the driver must compete as quickly as possible, and the winning driver completes all stages in the least amount of time.9 You could argue that of all racing sports, rally drivers are the most reliant on teamwork to win. Unlike other forms of circuit racing, the driver is not only not racing on a fixed track, but also does not get to see the course before the race begins. Instead, drivers are wholly reliant on a teammate, the navigator, for information on upcoming terrain. Part coach and part copilot, the navigator relies on page notes (detailed information on the sharpness of turns and the steepness of gradients) to keep the driver on course from the passenger seat.10 Turkish driver Burcu Cetinkaya had already made a name for herself as a successful snowboarder before deciding to take up rally car racing at the age of twenty-four. She says: The thing that hooked me about rally driving was working together with a team for a common goal with nature working against you, she said. I love cars, first of allI grew up with them and I love every part of them. And I love competition. I have been competing all my life. In a rally, these things come together:nature,competition,teamwork and cars.11 One Isnt Enough Even though they receive the lions share of the notoriety and adulation, racing drivers are only one member of a larger team, wherein every team members performance contributes to the teams success. The best drivers dont let the fame go to their heads. As Jeff Gordonwho knows a thing or two about successput it, The only way I can do my job correctly is to be totally clear in my mind and have 100% confidence in every persons job that went into this team so that they can have 100% confidence in what Im doing as a driver.

12 Case Analysis Questions

1. Discussion What formal and informal groups would you expect to find in a complete racing team? What roles could each play in helping the driver toward a winning season?

2. Discussion Racing teams and their leaders make lots of decisionsfrom the pressures of race day to the routines of everyday team management. When and in what situations are these decisions made by authority rule, minority rule, majority rule, consensus, or unanimity? How do these decision-making approaches fit certain times and situations but not others? Defend your answer.

3. Problem Solving Assume you have been retained as a team-building consultant by a famous racing team pit crew whose performance fell badly during the prior season. Design and explain a series of team-building activities you will use to engage team members to strengthen their trust in each other and improve their individual and collective efforts.

4.Further Research Choose a racing team of interest to you. Research the team, its personnel, and its performance in the most recent racing season. Try to answer this question: What accounts for this teams success or lack of success driver talent, technology, teamwork, ownership/leadership, or all four? List at least three lessons from your analysis of the racing team that might be valuable and transferable to teams and organizations in any setting

Analyze the Case Study when they reacted in such a hostile way to your feedback Question particularly in light of the looming deadline What do you do with a superstar' on your team? Questions What is happening in this team? These employees know and Instructions trust you, but you can't even get them to talk to you about what's 1. Everywhere you look in entertainment, in sports, and in happening-why? What can you do to get through the wall business-a lot of attention goes to the superstars. What is they've put around themselves? Why have you been shut out of the record of teams and groups with superstars? Do they the team in this way? What does it mean for the project and how really outperform the rest? you handle the team moving forward? 2. What is the real impact of a superstar's presence on a team Collaborate on the or in the workplace? What do they add? What do they cost? Consider the potential cost of having a superstar on a team Team Activity within the equation:Benefits - CostValue. What is the bot tom line of having a superstar on the team! Superstars on the Team 3. Interview the athletic coaches on your campus. Ask them the During a period of reflection following a down cycle for his previous questions about superstars. Compare and contrast teams, Sasho Cirovski, head coach of the two-time NCAA Divi their answers, Interview players from various teams, and ask them the same questions sion 1 University of Maryland men's soccer team, came to a real ization. "I was recruiting talent," he said. "I wasn't doing a very 4. Develop a set of guidelines for creating team effectiveness in good job of recruiting leaders. With a change of strategy, his a situation where a superstar is present. Be thorough and teams moved back to top-ranked national competition practical Analyze THE AUTO RACING Casstudy When the Driver Takes a Back Seat Go to Management Cases for Critical Thinking at the end of the book to find this case. Submit your work using an attachment. Do not cut and paste into the block provided. Complete Case 17. Auto Racing: When The Driver Takes a Back Seat. The cases are all at the back of the book. Read the chapter and use the information presented to answer the questions in a narrative format. (see the sample in the syllabus) Your response must be at least 2 full pages, double spaced using 1 inch margins and a Times New Roman 12 pt. font. Any other formatting will result in a loss of points. Your name and assignment information must be place in the "header". There are "header" instructions in the syllabus. Your are required to answer the Discussion Questions, Problem Solving and Further Research questions. Analyze the Case Study when they reacted in such a hostile way to your feedback Question particularly in light of the looming deadline What do you do with a superstar' on your team? Questions What is happening in this team? These employees know and Instructions trust you, but you can't even get them to talk to you about what's 1. Everywhere you look in entertainment, in sports, and in happening-why? What can you do to get through the wall business-a lot of attention goes to the superstars. What is they've put around themselves? Why have you been shut out of the record of teams and groups with superstars? Do they the team in this way? What does it mean for the project and how really outperform the rest? you handle the team moving forward? 2. What is the real impact of a superstar's presence on a team Collaborate on the or in the workplace? What do they add? What do they cost? Consider the potential cost of having a superstar on a team Team Activity within the equation:Benefits - CostValue. What is the bot tom line of having a superstar on the team! Superstars on the Team 3. Interview the athletic coaches on your campus. Ask them the During a period of reflection following a down cycle for his previous questions about superstars. Compare and contrast teams, Sasho Cirovski, head coach of the two-time NCAA Divi their answers, Interview players from various teams, and ask them the same questions sion 1 University of Maryland men's soccer team, came to a real ization. "I was recruiting talent," he said. "I wasn't doing a very 4. Develop a set of guidelines for creating team effectiveness in good job of recruiting leaders. With a change of strategy, his a situation where a superstar is present. Be thorough and teams moved back to top-ranked national competition practical Analyze THE AUTO RACING Casstudy When the Driver Takes a Back Seat Go to Management Cases for Critical Thinking at the end of the book to find this case. Submit your work using an attachment. Do not cut and paste into the block provided. Complete Case 17. Auto Racing: When The Driver Takes a Back Seat. The cases are all at the back of the book. Read the chapter and use the information presented to answer the questions in a narrative format. (see the sample in the syllabus) Your response must be at least 2 full pages, double spaced using 1 inch margins and a Times New Roman 12 pt. font. Any other formatting will result in a loss of points. Your name and assignment information must be place in the "header". There are "header" instructions in the syllabus. Your are required to answer the Discussion Questions, Problem Solving and Further Research questions