Average: 75 1. Collecting Information to Compose Messages Before beginning to compose a successful business message, you need to collect necessary information by conducting informal or formal research Often the information you collect during the research process he shape your message Which questions should you ask yourself in order to avoid frustration and inaccurate messages? Check that apply what action should the receiver take? Where should I begin my research? What does the receiver need to know about this topic What will happen I don't conduct research How is the receiver to take action? Long reports and complex business problems on reture formarea thods Consider the finger and dry which formal research method te propriate t ion documenting customer reaction to recently George has been asked to prepara device. He need to know what customers ge dddol m D xclv M Alt