1. Collecting Information to Compose Messages Before beginning to compose a successful business message, you need to collect necessary Often the information you collect during the research process helps shape your message. Which questions should you ask yourself in order to avoid frustration and inaccurate messa O What will happen if the receiver does not take action? O What is the most interesting part of the message? O How should the sender structure the message? O When must the receiver take action? What action does the receiver need to take