Question: Average interarrival time = a = 20 hours; exponential distribution (std dev = mean) Average processing time = p = 15 hours; standard deviation =

Average interarrival time = a = 20 hours; exponential distribution (std dev = mean) Average processing time = p = 15 hours; standard deviation = 15 hours Number of servers = m = 1

1. if the standard deviation of processing time is reduced from 15 hours to 0, everything else equal, how would the utilization of the process change? 2. if the standard deviation of processing time is reduced from 15 hours to 0, what is the flow time of the process?

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