Average waiting time for ordering is 2 minutes. However, in peak - hours, the time increase up to 6 minutes.

Around 2- 4 people in line during the normal time, and in the peak- hours, about 4 - 6 people in the line for ordering.

Customers usually wait 8 minutes to get their orders.

In No peak- hour, No customers in the line . In No peak- hour, It took 3 minutes to get the order.

ONLY ONE CASHIER AND ONE BARISTA

CAN U CALCULATE THE ARRIVAL RATE, SERVICE RATE ( CASHIER), SERVICE RATE ( BARISTA)? AND BOTTLE NECK