B$1.20$ marks.

Explain how you would conduct a brainstorming session.

B$2.10$ marks

B$2\mathrm{.}1$ Explain how setting KPI highlights performance gaps in step $3$ of the figure below $(5$ marks$).$

B$2\mathrm{.}2$ Describe how brainstorming has a role to play in step $4$ of the figure $($Figure $1)$ below $(5$ marks$).$

FIGURE $1$

Page $2$ of $5$

$\backslash$table$[[\backslash$table$[[$SECTION C $(30$ marks$)],[$Answer all the questions.$]],\backslash$table$[[$Read the mini case study.$],[$You have a factory that is continually disrupted by Eskom load shedding. You decide to explore$],[$the option of installing solar power.$]]]]$