b

6. Doing background research on your topic A. is not advised for business research B. is only necessary for academic research C. is vital, since you are required to include it in your final presentation D. can help you structure your research E. should not include information about your topic's history When you design your presentation for potential suppliers, some of whom are upset and hostile, what is the best advice? 7. A. Try to avoid a question-and-answer period. B. Present both sides of the issue. Use pro/con or problem/solution patterns. Save time for audience questions. C. Use any pattern. Try something new. Involve the audience. D. Make extensive use of humour and personal experiences