Question: b. Discuss the following briefly (6 marks) Does improving quality lead to better profitability? One of the strategies to win order in the market place

b. Discuss the following briefly (6 marks) Does

b. Discuss the following briefly (6 marks) Does improving quality lead to better profitability? One of the strategies to win order in the market place is order winners. Explain this strategy briefly? Customer service is important for numerous reasons. Can you discuss two out of these reasons

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