B. The methods used to transfer information among project stakeholders may vary significantly. There are factors that affect the choice of communication technology, as the project manager OUTLINE four of the factors that affect the choice of communication technology. (AP 8 marks)

C. The success of project managers in managing their project teams often depends a great deal on their ability to resolve conflict. There are five general techniques for resolving conflict, as the project manager OUTLINE the five general techniques for resolving conflict in your OWN understanding. (AN 5 marks)