Question: b . Which technical feature is most strongly related to the goal of protecting the safety and security of guests' possessions? Defect rate ( random
b Which technical feature is most strongly related to the goal of protecting the safety and security of guests' possessions?
Defect rate random sample
Room cycle time
Possible number of interruptions
Occupied interruptions
Honor bar discrepancy allowance rate
Number of guest room doors open at one time
Housekeeping productivity
c Why would room cycle time and defect rate be negatively correlated?
If workers hurry to clean the room faster, they are more likely to make mistakes or to forget process steps.
If workers hurry to clean the room faster, they are less likely to make mistakes or to forget process steps.
Fast workers are more productive than slow workers.
Slow workers make more mistakes than fast workers.
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