Background

A large private property developer plans to design and construct a large composite development in Hung Shui Kiu area. This large composite development includes $5$ residential towers each with $50$ stoerys on top of $4-$levels podium comprise of clubhouse on podium garden and $3-$levels for shopping mall and $3$ basement levels for carpark. The construction work of this Composite Development is expected to be commenced by the end of this year.

Requirements:

You are the in$-$house facilities manager of this private property and you have been asked to prepare a report to the Head of Facilities Management $($FM$)$ to advise him on the maintenance and facilities management arrangement of the shopping arcade and basement carpark.

$1.$ Suggest what FM services to be outsourced and recommend a suitable FM contractual arrangement for those outsourced FM services. $($How many companies do you recommend for each FM service and why$)$

Based on the assessment of core and non$-$core business activities, we suggest that those following FM services could be outsourced:

Cleaning & Refuse disposal

Security control

Mechanical, Electrical, and Building Maintenance:

Landscaping and Grounds Maintenance:

IT strategies, information system

Parking and traffic management

ref:

Based on the background information you provided and our previous division of labor suggestions for project cleaning service outsourcing, we now make the following suggestions for the allocation of FM companies:

$1.$ FM Company for Common Areas and Clubhouses of Residential Buildings:

$-$ Considering that this part of the area is owned by residential owners, it is recommended to hire a professional FM company to be responsible for property management, cleaning, security and other services in this part of the area.

$-$ This FM company should have rich experience in large$-$scale residential property management and be able to provide owners with high$-$quality life services.

$2.$ FM companies for shopping malls and parking lots:

$-$ This part of the area is owned by the developer. It is recommended to hire a professional FM company to be responsible for the operation management, cleaning, equipment maintenance and other services of the commercial area.

$-$ This FM company should have professional advantages in commercial property management and be able to provide developers with efficient commercial operation support.

$3.$ E&M maintenance, IT and loftshare for FM companies:

$-$ Considering that the entire project is relatively complex, it is recommended to hire a professional mechanical and electrical equipment maintenance company to be responsible for related services.

$-$ This FM company should have extensive experience in maintaining electromechanical systems for large$-$scale comprehensive projects and be able to ensure stable operation of equipment.

Expertise

Facility management service providers are often experts in their field. They can use their vast knowledge to provide a first$-$class service that makes your operations more efficient. Their expertise can ensure your facilities are managed to the highest of standards.