Which team KSA does Pat illustrate in her introductory comments to Blue Lightning before Toby showed up for the meeting?

Multiple Choice

Communication when she talked to Dave about the two new employees being late.

Encouragement when she let Dave and Nate talk about sports.

Collaborative problem solving when she said the team had to figure out how to get better numbers on budget and output.

Conflict resolution when she did not say anything to Amanda about being late.

Encouragement when she let Amanda explain why she got late for the meeting.