Question: Background: TechCom Electronics is a fictional multinational company specializing in the production and distribution of high - end consumer electronics, including smartphones, tablets, and smart
Background:
TechCom Electronics is a fictional multinational company specializing in the production and distribution of highend consumer electronics, including smartphones, tablets, and smart home devices. The company operates a complex global supply chain to source components, assemble products, and distribute them to markets worldwide.
Scenario:
In recent years, TechCom Electronics has faced a series of supply chain disruptions and risks, which have raised concerns among both management and customers. The following events have occurred:
Supplier Bankruptcy: One of TechCom's key suppliers, XYZ Electronics Components, declared bankruptcy, disrupting the supply of critical electronic components used in their products.
Natural Disaster: A severe earthquake in a key manufacturing region in Asia led to the closure of several component manufacturing plants, including some used by TechCom. This resulted in a shortage of critical parts.
Cyberattack: TechCom Electronics fell victim to a sophisticated cyberattack, leading to a temporary halt in production and data breaches, causing reputational damage.
Assignment Task:
Identify various Supply Chain Components involved endtoend: Identify the specific supply chain components involved in the companys business that enables it to deliver products to the consumers. Make assumptions if needed, and clearly mention your assumptions in your report.
Identify Risks and Disruptions: For each of the three events mentioned above, identify and categorize the specific risks and disruptions to supply chain links that TechCom Electronics faced. Be sure to consider both internal and external factors.
Customer Satisfaction: Evaluate how each disruption affected customer satisfaction. Consider factors such as delayed deliveries, product quality issues due to component shortages, and communication failures during the cyberattack.
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