Banking Operations Mr. Khaled is the Continuous Improvement Manager at a local bank in Sharjah. He has been hired to improve the flow of operations behind the front line. In particular, what usually seems to the customer as a simple transaction, it is behind the front line where transactions that are processed are critical to delivering the customer experience but are often unseen by customers. Mr. Khaled had attributed a major issue in the operations to the recently adopted computerized accounts system, that is used from 8 am to 12 pm, daily. The tasks in the Table below describe the current steps to process a customer account. Tasks Time (Min) Predecessors A. System's Initialization 2 B. Manual System Testing 3 A C. Receiving customer's portfolio 5 D. Computer-personnel Interface E. Generating three difference financial scenarios 15 B,C F. Selecting most suitable scenario DE G. Running feasibility Study H. Finalizing the report and account statement 18 F,G 1. Submitting report to Manager GH J. System's Reset 5 I A 8 A 20 12 E 10 a) Currently, there is one employee processing the customers' accounts from 8 am to 12 pm. Based on the given table of tasks, how many accounts can be processed daily (8 am 12 pm)? What is the cycle time associated with this arrangement? b) Mr. Khaled would like to increase the number of processed accounts to 6 accounts/day. How many actual employees he will need to achieve his target and what will be the time needed for every account? c) In order to be able to process even more accounts, Senior Management approved to increase the team size to 5 members. Help Mr. Khaled design a system that will process the maximum number of accounts with 5 employees. What is the efficiency of the new system