Barriers to Communication

The communication process itself is by no means a perfect process. A variety of hindrances can potentially prevent a message from being successfully shared. This activity is important because managers should understand how to prevent or mitigate the effects of communication barriers.

The goal of this activity is to challenge your knowledge of how barriers happen during various steps in the communication process.

Match each example to the step in the communication process where the communication barrier is occurring.

Decoding barrier Encoding barrier Feedback barrier Receiver barrier Sender barrier Medium barrier

Match each of the options above to the items below.

Asia is not a very confident person. Although she knows her idea would really improve the team's project, she doesn't say anything.

No answer

Warrane is from the French part of Quebec and speaks English as a second language. He sometimes struggles with how to properly phrase things.

No answer

Ramon lives in a rural area where cell service is spotty at best. While he enjoys his life away from the hustle and bustle of the city, the lack of cell service makes it difficult for him to conduct sales calls during his commute.

No answer

Sara isn't tech savvy. She doesn't understand what her co$-$workers are referring to when they refer to tweeting or sending snapchats, and she doesn't ask them for clarification.

No answer

Rafa tends to drift off in her own thoughts during long work meetings and often doesn't hear when key deadlines are announced.

No answer

Aaron$$s boss gave him instructions on how to use the new digital sales platform. Aaron didn$$t ask any questions, so his boss assumed that Aaron understood. He was disappointed when he had to spend an hour correcting Aaron$$s mistakes the following day because he hadn$$t followed many of the instructions.