Question: Hoteliers, especially in resorts, welcome persons from all walks of life into their establishments that bring their own customs, viewpoints, and ideas into the mix.

Hoteliers, especially in resorts, welcome persons from all walks of life into their establishments that bring their own customs, viewpoints, and ideas into the mix. As such, hoteliers will face ethical issues on how to resolve issues from both external and internal guests.

Identify and describe minimum two typical ethical dilemmas hospitality managers face.

Does this require a deontologist, utilitarianistic, or an ethical relativistic view point?

What types of issues may arise when choosing one ethical resolution technique over another?

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