Based off Case Study: RFID at the Metro Group

1. What is the primary issue in the case (What problem is the author(s) trying to resolve)?

2. What factors contribute to in-store logistics problems in grocery retailing? How would pallet and case-level RFID reduce these problems

3. Examine the process flow in Metros grocery supply chain and identify how these processes would improve with the implementation of RFID at the pallet level and at the case level

4. Is RFID a good investment for Metro? In your analysis, use the benefits listed in Exhibit 8 of the case and any other benefits mentioned in the case. 5. Which of the three options do you recommend that Mierdorf and Wolfram propose to the RFID steering committee on December 13?

a. Expand the scope of the current pallet-level RFID rollout

b. Move to case-level RFID with the manufacturers currently engaged in the pallet level rollout c. Stop the expansion of RFID efforts and focus on traditional process improvement opportunities