Question: Based on materials covered in this class on change management, what is the step in Kotter's 8 - Step Change Management Process where most change

Based on materials covered in this class on change management, what is the step in Kotter's 8-Step Change Management Process where most change initiatives fail? (choose the ONE best letter)
A.
Step 1: Create urgency.
B.
Step 9: Building a Guiding Team.
C.
Step 3: Create a Vision for Change.
D.
All steps are equally likely to cause a major organizational change initiatives to fail.

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