Based on materials covered in this class on change management, which of the following is true regarding Kotter's $8-$Step Change Management Process? $($choose the ONE best letter$)$

A$.$

Kotter's $8-$Step Change Process is meant to be used to help with the daily management of a well$-$run department.

B$.$

When Kotter uses the term "urgency", he means people "get it$"$ intellectually $($in their heads$)$ AND in their hearts$/$guts and they understand that the status quo is riskier than change.

C$.$

Kotter's $8-$Step Change Management model and the three$-$step model presented in the textbook, Unfreeze, Change, Refreeze, are two very different approaches to managing change.

D$.$

Change Management initiatives normally use all of Kotter's $8-$Steps. The key is figuring out which steps apply in a given situation.