1. Based on the average durations provided for each step in the picture above, what is the flow time of this process (which means: how long it takes from start to the end point for each order in average)? (5 points)

1. Based on the average durations provided for each step in the picture above, what is the flow time of this process (which means: how long it takes from start to the end point for each order in average)? (5 points)

2. In average 6 orders arrive each hour at this center. Considering the process overall flow time which you calculated in question 2, what is the average number of orders awaiting processing at this fulfillment center? (5 points)

Paragraph Styles Based on the process described and the information provided below, please respond to questions 1 to 8. Assume an online shopping platform such as Amazon. There is an Order fulfillment center, which performs as follows upon receiving any online order from the customers: There are 2 staff who can equally take care of the same tasks in the fulfillment center. Once an order is received, one staff issues an electronic order fulfillment request to the warehouse for fulfillment (by providing the items and specifications asked by the customer). This staff the issues a shipping label print request to be prepared by the only staff at the print shop. The shipping label is sent back to the order fulfillment center by the print shop staff once ready. In parallel, in the warehouse, one of the 2 warehouse staff takes care of the inventory check and order fulfilling tasks, which means s/he prepares the order and fills the cart for that order, and adds a tag to ensure the cart will be shipped to the right customer. Once ready, the cart is then sent back to the fulfillment center, at which point one of the 2 fulfillment center staff takes care of the following three tasks: 1) Looks for the right shipping label for that particular order. 2) Looks the right box or envelop that best matches the items for packaging. 3) Takes care of the packaging and sticks the shipping label to it, and finally in the last step s/he drops the parcel in a container which later is taken care of and is shipped for distribution to the customer. This process is shown in the following process flowchart: Fulfillment Center Process Warehouse (2 staff) Send the need to In the der 1 10 Start Order Fulfillment Center (2 staff) extra orded M Find the whipping label Find the shabel Drept try for Wings min wrap the order 10 m 2 min Print Shop Gesti and the label to the Plata labad 10 mins center 1. What is the flow unit in this process? (One or two words only- no long answers needed) (5 points) Paragraph Styles Based on the process described and the information provided below, please respond to questions 1 to 8. Assume an online shopping platform such as Amazon. There is an Order fulfillment center, which performs as follows upon receiving any online order from the customers: There are 2 staff who can equally take care of the same tasks in the fulfillment center. Once an order is received, one staff issues an electronic order fulfillment request to the warehouse for fulfillment (by providing the items and specifications asked by the customer). This staff the issues a shipping label print request to be prepared by the only staff at the print shop. The shipping label is sent back to the order fulfillment center by the print shop staff once ready. In parallel, in the warehouse, one of the 2 warehouse staff takes care of the inventory check and order fulfilling tasks, which means s/he prepares the order and fills the cart for that order, and adds a tag to ensure the cart will be shipped to the right customer. Once ready, the cart is then sent back to the fulfillment center, at which point one of the 2 fulfillment center staff takes care of the following three tasks: 1) Looks for the right shipping label for that particular order. 2) Looks the right box or envelop that best matches the items for packaging. 3) Takes care of the packaging and sticks the shipping label to it, and finally in the last step s/he drops the parcel in a container which later is taken care of and is shipped for distribution to the customer. This process is shown in the following process flowchart: Fulfillment Center Process Warehouse (2 staff) Send the need to In the der 1 10 Start Order Fulfillment Center (2 staff) extra orded M Find the whipping label Find the shabel Drept try for Wings min wrap the order 10 m 2 min Print Shop Gesti and the label to the Plata labad 10 mins center 1. What is the flow unit in this process? (One or two words only- no long answers needed) (5 points)