Question: Based on the book, The Forest Ranger: A Study in Administrative Behavior by Herbert Kaufman * Rate the U.S. Forest Service 1 - 10, 1

Based on the book, The Forest Ranger: A Study in Administrative Behavior by Herbert Kaufman

* Rate the U.S. Forest Service 1 - 10, 1 being pure Theory X and 10 being pure Theory Y.

* Use the book to present evidence to support the number rating

McGregor's Theory X vs. Theory Y Approaches to Management

Theory X Theory Y

People are typically lazy and need to be directed to pursue organizational goals.

Emphasis on:

* Material rewards and punishment

* Management control systems & tactics (e.g., standard operating procedures, performance measurement systems, pay-for-performance schemes)

* Command and Control Approach to supervision

* Centralized decision structures (limited grants of authority to workers)

* Statistical Data on Performance reviewed by upper Management/Leadership on an organization-wide, section/work unit, & individual work basis

* Top-down goal-setting

People typically want to do well and will do so if encouraged to do so.

Emphasis on:

* Meaningful work & opportunities to self-actualize.

* Reduced reliance on management control systems and tactics.

* Role of Leadership/management should be one of teacher and consultant; collegial & rarely pushy boss

* Decentralized decision structures (broad grants of authority to workers closest to the work situation).

* Statistical Data on performance reviewed by upper management/leadership on an organization/bureau-wide basis

* self-managing work teams (including setting own goals)

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