Question: Based on the case, describe the alternative that is FALSE. The case shows examples of quality costs classified as Appraisal, Prevention, Internal Failures, and External

Based on the case, describe the alternative that is FALSE. The case shows examples of quality costs classified as Appraisal, Prevention, Internal Failures, and External Failures. If Tyrone had found out that the process was not under control, he should have investigated the sources before evaluating process capabilities. Tyrone found out that the mean of the process was centered. Tyrone was correct in first verifying that the process was under control and then calculating the process capability

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