Based on the Case $($please see below$)-$ Applying Quality Function Deployment to a University Support Service $($USS$)),$ answer the following questions:

#$1)$ Relative importance of measures of the voice of customers is provided in the House of Quality for USS$).$ If you could change weights of two customer quality criteria, what weight would you assign to them?

Quality criteria #$1$:

Quality criteria #$2$:

#$2)$ Based on the House of Quality for USS, which service facility facets do you think are irrelevant to the analysis? Explain.

#$3)$ Using the relative importance ratings of the customer attributes and setting a score of $1=$ weak, $2=$ medium and $3=$ strong for the relationship matrix in the House of Quality, compute a weighted score for each of the technical requirements $($e$.$g$.,$ layout$).$ Specifically, list one service facility facet that should be addressed in the QFD process $($hint: compare the scores of the requirements$).$ Explain your rationale.