Question: Based on the case study, identify any FIVE critical quality management concepts that contributed to the success of Royal Transportations Management System (RTMS). Demonstrate exactly

Based on the case study, identify any FIVE critical quality management concepts that contributed to the success of Royal Transportations Management System (RTMS). Demonstrate exactly how each of the five factors contributed to the success of the company and how they may help grow your own organisation (60 Marks).

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