Question: Based on the conversation, Sophia feels that the expectations placed on her and the team are unfair due to the higher volume of work compared
Based on the conversation, Sophia feels that the expectations placed on her and the team are unfair due to the higher volume of work compared to smaller airports. Despite working just as hard or even harder than other crews, they are held to the same margin of error. This suggests that Sophia is feeling a sense of inequity or unfairness, as the efforttoreward ratio feels disproportionate when compared to other, smaller airports that have fewer bags to handle but are held to the same standard.In expectancy theory, this would relate to equity theory where employees compare their input workload to the output rewards they receive relative to others. HelpSave & ExitThe team raises concerns about the volume of bags they have to handle compared to smaller regional airports. Specifically, Sophia mentions that they have to work just as hard, if not harder, than crews at smaller airports, but are held to the same margin of error. Which of the following best portrays what Sophia is feeling?Multiple ChoiceDistributive justiceUnder rewardedOver rewardedEquityInstrumentality
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