Based on the material covered so far:

Please read the following article on Hard Rock Cafe

Hard Rock Cafe Inc. Operations Management & Productivity - Panmore InstituteLinks to an external site.

(Links to an external site.)

Find another, similarly successful services company and answer the following, 1 long paragraph, double spaced for each question:

1. Describe the company.

2. How is this company similar and how is it different from Hard Rock in terms of Operations Management.

3. How does the company organize its Operations to ensure success?

4. How does the customer participate in the design of the services?

Please answer each question in a double space, half page to two pages paragraph(s), ensure to use proper citation and references using APA style.