Question: Based on the research objectives, does the self-administered questionnaire, in its current form, correctly illustrate sound questionnaire design principles? Please explain why or why not.

  • Based on the research objectives, does the self-administered questionnaire, in its current form, correctly illustrate sound questionnaire design principles? Please explain why or why not.
  • Overall, is the current survey design able to capture the required data needed to address all the stated research objectives, and other concerns that you personally want to have for this study to provide the information that will help this firm? Why or why not? If changes are needed, how would you change the survey's design? Please be specific and detailed about the general and specific areas of the survey, and survey statements, that you suggest. Remember, too, that this survey is in the primary research section. A primary research survey may be different than it if it is used for exploratory research.
  • Should other sections, or individual survey statements be added to this survey that meet other research objectives that you believe are important? If so, specifically what, and why? I personally believe that: if information is important to this firm, (and your career), I would rather have the survey be somewhat long-- and capture relevant information. Much can be done to make the survey more interesting, through interesting directions and other approaches. I want your survey to show that you have the ability to "think" and help the firm with its own strategic plans! In other words, do not feel uncomfortable about suggesting a survey that is moderately larger.
  • Evaluate the "screener" used to qualify the respondents. Are there any changes needed? Why or why not?

Exhibit 8.7

Hello. My name is ____ and I work for DSS Research. We are talking with individuals today (tonight) about dining-out habits.

  1. Do you regularly eat out at casual dining restaurants?__ Yes __ No

  2. Have you eaten at more than one Mexican restaurant in the last six months?__ Yes __ No

  3. Is your gross annual household income $20,000 or more?__ Yes __ No

  4. At which of the following Mexican restaurants have you eaten most recently?

    1. First response is Santa Fe GrillYes, continue.

    2. First response is Joses Southwestern CafYes, continue.

    3. First response is Other Restaurantthank them and terminate interview.

If respondent answers yes to first three questions, and also indicates either the Santa Fe Grill or Joses Southwestern Caf, then say:

We would like you to answer a few questions about yourself and your experiences eating at the restaurant. The questions will take only a few minutes and it will be very helpful in better serving our customers.

Exhibit 8.8

Please read all questions carefully. If you do not understand a question, ask the interviewer to help you. In the first section, a number of statements are given about interests and opinions. Using a scale from 1 to 7, with 7 being Strongly Agree and 1 being Strongly Disagree, please indicate the extent to which you agree or disagree a particular statement describes you. Circle only one number for each statement.

page 228

  1. How far did you drive to get to the restaurant?

1

2

3

Less than 1 mile

15 miles

More than 5 miles

  1. Do your recall seeing any advertisements in the last 60 days for (name of Mexican restaurant eaten at most recently)?

0

1

No

Yes

  1. What is your gender?

0

1

Male

Female

  1. How many children under the age of 18 are 1 None living in your home?

1

2

3

None

12

More than 2 children at home

  1. What is your age in years?

1

2

3

4

5

1825

2634

3549

5059

60 and older

  1. What is your annual total household income?

Please specify ____________

Thank you very much for your help. Please give your questionnaire back to the interviewer.

Interviewer: Check answers to questions 22, 23, and 24. If respondent answers 1, 2, or 3, ask the following questions:

You indicated you are not too satisfied with the Santa Fe Grill. Could you please tell me why?

Record answer here:

You indicated you are not likely to return to the Santa Fe Grill. Could you please tell me why?

Record answer here:

You indicated you are not likely to recommend the Santa Fe Grill. Could you please tell me why?

Record answer here:

Could I please have your name and phone number for verification purposes?

___________________

___________________

Name

Phone #

I hereby attest that this is a true and honest interview and complete to the best of my knowledge. I guarantee that all information relating to this interview shall be kept strictly confidential.

___________________

___________________

Interviewers Signature

Date and Time completed

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!