Question: Based on the scenario in question # 3 above, what of the following is the most appropriate manner and justification for addressing the situation described?

Based on the scenario in question #3 above, what of the following is the most appropriate manner and justification for addressing the situation described?
The sales representative should tell the customer that she thinks the merchandise will be available by Friday, but that she cannot guarantee it. The sales representative reasons that she is being honest, even if she is not providing the odds of receiving the merchandise.
The sales representative should tell the customer that there is little chance that the garment will be available by Friday. This way she is telling the truth and can offer a different garment with a higher profit margin. She reasons that this would result in a "win-win" for both her and the customer.
The sales representative should take the customer's order, but also order an alternative garment (unbeknown to the customer) should the one the customer wanted not arrive by Friday. This way, the sales representative reasoned, she could provide an "out" just in case.
The sales representative should tell the customer that there is only about a 30% chance that the merchandise will be received by Friday because it is critical that one is completely honest with customers. The sales representative can offer an alternative garment that could be worn if the desired garment does not arrive by Friday.
 Based on the scenario in question #3 above, what of the

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