Question: Based on the text, what is a possible reason for the struggles in reduction of sales of traditional department store retailers such as Sears, Macy's,

Based on the text, what is a possible reason for the struggles in reduction of sales of traditional department store retailers such as Sears, Macy's, and J.C. Penney?
a. They formed strategic groups with companies outside their industry.
b. They differentiated their products too much from other firms in their strategic group.
c. They focused too much on analyzing their competitors.
d. They ignored competition and eventually lost market share.

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