Based on your test plan report, determine how to be ready for your staff and the customer. In this module, you should conduct a customer experience review, prepare your staff, and prepare the customer.

Hello everyone and thank you for joining me as we begin to initiate the beginning stages of the Electronic Medical Records (EMR) project and allowing me the opportunity to facilitate this meeting. We will discuss the implementation of each of the deliverables, provide some recommendations for completing the tasks and best practices. The EMR system will take the place of the paper system which will alleviate the use of paper supplies to save the hospital and clinic money. The EMR system will also allow us to keep track of patient records as well as provide security for those records and help us stay within the HIPPA laws and allow for easier access to records.

As discussed earlier, there are several deliverables in the implementation project. Each needs to be effectively planned for and executed, such as:

Hardware Installation

Software Installation

Scanning Paper Charts

Interfaces (Lab, PM, Device, etc.)

e Prescribing Setup

EMR Conversion (if applicable)

Database Setup

Customizations o Clinical o Workflow

PM Demographic Data Dump

Software Training