Based upon the solution ( - Introduction: Usually in organizations they discuss outline the fundamental characteristics of the organization (size, industry, annual revenue and profitableness, competitors, and connected restrictive issues). it's typically useful to review associate structure chart to see the situation and decision-making power of knowledge systems leadership. (Laudon, & L 2014). Name of Organisation-ALRAYHAN MEDICAL COMPLIX (Running in QATAR) 1. Organization Background It is part of a group of companies owned by a group of partners under the name of Al-Jaber. These companies operate in various fields (construction, agriculture, trade, health, ....) including this health center called Al-Rayhan. This complex achieves annual revenue between of 36 and 40 million Qatari Riyals and has an operational staff Between administrative and professional, up to 90 members. 2. Organizational Culture: They focus on providing high-end health services to the middle- and high-income category. Their goal is to attract this category of customers by providing high-quality service and pampering customers as much as possible to obtain their satisfaction. The complex helps its employees to develop and promote and encourages them to improve their performance by giving them material incentives or administrative promotion. The complex seeks to satisfy everyone to prove its presence within the great competition that exists in Qatar, with the presence of the growing health awareness and the state's interest in the health sector and its development, especially in the private sector to reduce the burden on the public sector of hospitals and government centers. He has business partners, which are some centers close to him. The center also attracts doctors and inexperienced cadres and puts them as assistants as a means of serving the community and benefiting from them in the future. 3. Problems and Recommendation: Here I will not talk about a problem in itself, but rather the approved programs in the center and how to improve them. The medical center uses a system called Practo, which is Indian-made, and this program is used in medium and large medical centers. It connects the call center, reception, insurance system, doctors, and nurses, and everything is recorded in it, starting from the patient's call for inquiries and ending with the patient's completion of treatment and receiving his medical report. This program is very effective in terms of the medical department, but it has shortcomings in several aspects: (Srinivasan, & S 2021) 1- Very expensive 53,000 Riyals annually. 2- Inflexible, difficult to change or add any modifications to the program. 3- It is not related to administration, accounting, and finance department. It is suggested to use the Sage 50 program in addition to this program, which helps in linking the medical aspect from the administrative and financial aspects. They use social media in the advertising and marketing department, such as Instagram, WhatsApp, and Facebook. They did not adopt other means such as SMS text messages or television advertisements because they are expensive. However, SMS text messages can be more effective in the case of businessmen and women who rarely find time to search on social media, so the SMS message is a faster way to reach this group and draw their attention to the center's services. Payment method is either cash or MasterCard payment card, ATM. In my opinion, the payment method can be improved better, as it is a medical center that takes care of public health and non-contact, especially after the emergence of the Corona virus and other transmitted diseases. And reduce the percentage of contact by using the payment system by phone, such as Apple Pay or Google Pay. This is done by downloading the card program on the customer's phone as well as on the medical center's payment machines. Thus, the center will incur a cost towards the bank as a percentage of each payment process. It is a common and desirable method by the majority here in Qatar due to the great health awareness, which increases customer satisfaction. Customers are also encouraged to use the Wi-Fi payment method through the mobile phone, in order to preserve public safety and reduce contact. With regard to the insurance department, the employee enters the data of each patient into a program affiliated with the insurance company, and the RAYHAN Center has established a tie with a company to monitor insurance operations, so this employee says that she fills out a daily list on the Excel program to upload it with the files that are completed daily for the company that monitors, and thus the employee enters the information Twice, which takes a long time, and she asks for help, especially at peak times. I suggest that they find a way to link the first program with Excel, so that the information is transmitted automatically when it is recorded for the first time. Which greatly shortens the time. Among the proposals is also the use of the CRM program, which links the administration with the customers, which gives the customer experience and permanent information about the medical center and follows him up on his appointments and confirms them. (Munandar, & at el 2022). Conclusion: We see that with the progress of science and life, we can introduce electronic technology in all areas of life, improve our working conditions significantly, and reach the level of sophistication that we want) , characterize the revisions to the process flow. In both narrative and flowchart/pert chart format, present a representation of the current process and the proposed revision. For this section you should have 2 APA level 2 subsections (one for the existing situation/process and one for the revised situation/process). Each section should contain a detailed narrative of how the process works/will work, and an accompanying flowchart/pert chart. SPECIFICALLY identify each of the technological components of your solution. This section is designed to convey the exact technology components that will be used in your proposed solution. While you don't need to provide pricing, you do need to be specific. As an example, if you state "database", you must specify the DBMS and the approximate amount of storage capacity based upon the data needs of the solution. It is often easiest to work through this section sequentially in a manner that mirrors the flow chart from the first section. Provide a DETAILED implementation plan. How will you implement the new solution? (direct cutover, trial group, etc?) Provide a detailed schedule for the implementation based upon the organization's specific characteristics. You must provide a timeline for the implementation in addition to a narrative description of how you will implement the plan. This plan should also include a trouble resolution/post implementation issue resolution component that describes how you will handle issues that arise during or after the solution has been deployed. Discuss the controls you will have in place to evaluate the effectiveness of your proposed solution as well as the effectiveness of your implementation. What are the KPIs the solution should improve? What are the CSFs that will help ensure a clean transition to the proposed solution? Provide a conclusion that summarizes the midterm paper and the implementation outlined for this paper The conclusion should briefly recap the organization and problem, restate the benefit of the proposed change, then highlight the quantifiable aspect of the benefit (Money saved, employees reduced, etc.) This benefit should be in terms of not only production/service metrics, but also extrapolated into a revenue/profit increase. As an example, if your solution reduced supply receiving time by "X" percent, that percentage would be deducted from the total man hours needed in a shift/day. Those man hours multiplied by the prevailing rate for that labor would give you an hourly savings, which would then be multiplied by however many units of the selected time measurement occur in a year. Last, the conclusion should reiterate why the selected solution and implementation methodology is beneficial to the organization and its stakeholders