Question: B.B. Lean, a catalog retailer, created a wildly popular, especially among strategy professors, Penguin Fleece Jacket over 10 years ago. Over that time period, B.B.
B.B. Lean, a catalog retailer, created a wildly popular, especially among strategy professors, Penguin Fleece Jacket over 10 years ago. Over that time period, B.B. Lean has built strong relationships with suppliers of the raw material and has perfected the manufacturing process. B.B. Lean is highly regarded for its excellent customer service but due to a disagreement with management, all the employees quit overnight. While it was staffing its vacancies, B.B. Lean suffered a drop in sales but has quickly recovered to previous levels. EVALUATE THE FOLLOWING STATEMENT: Given the initial large drop in BB Leans sales, it is likely that their customer service staff met all four conditions of the VRIN framework. NOTE: There isnt a single right answer. Think about either a scenario that makes the statement correct and lay that scenario out clearly. Alternatively, think of a scenario that makes the statement incorrect. Now carefully lay out that scenario. You DO NOT have to lay out both scenarios, but you may if youd like. Word range: 200-300 words.
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