Because business communication is a problem$-$solving activity your book's model of the b it includes several stages in addition to the actual composing of the message$-$stages such

Your understanding of the stages of the business communication process will be reviewed

The problem$-$solving research divides problems into two types: well defined and ill defined defined problems. This means that one must use analysis judgment, and creativity when pr achieving its goals.

While it is tempting to launch into communicating as soon as one senses the need for comm business communication process thus incorporates important stages of the problem$-$solving