Question: Because services are intangible, it is often difficult for customers to determine how a service meets their expectations, which marketers call Multiple Choice service perceptions.

Because services are intangible, it is often difficult for customers to determine how a service meets their expectations, which marketers call
Multiple Choice
service perceptions.
service efforts. service efforts. q,
service quality.
service quality.
1 ha 2 mint
Sol
\table[[Multiple Choice],[service perceptions.],[service effors.],[service aspirations.]]Service feedback
Because services are intangible, it is often difficult for customers to

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