Question: Before you begin to compose a message, you should conduct research to collect the necessary information. To avoid frustration and inaccurate messages, be sure to

Before you begin to compose a message, you should conduct research to collect the necessary information. To avoid frustration and inaccurate messages, be sure to consider the receiver's position.

Which questions should you research to avoid second starts and inaccurate messages? Check all that apply.

What does the receiver need to know about this topic?

Will the receiver like the template I plan to use?

What is the receiver to do after reading the message?

Should I use formal headings?

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