\begin{tabular}{|c|c|c|c|} \hline A & B & C & D \\ \hline Sample & & Time (sec) & \\ \hline 1 & 495 & 501 & 498 \\ \hline 2 & 512 & 508 & 504 \\ \hline 3 & 505 & 497 & 501 \\ \hline 4 & 496 & 503 & 492 \\ \hline \end{tabular} Problem 2.5. True or False: Based on the sample date in Problem 2, the process is not in control. True False Problem 3: A critical dimension of the service quality of a call center is the wait time of the caller to get to a sales representative. Periodically, random samples of three customer calls are measured for time. The results of the last four samples are in the table below. If the standard deviation of the process distribution is 4.77, and the specification is 50018 seconds, is the process capable? What is the Cpk ? Problem 3.1. What is the X-double bar value? 495 501 498 504 498 504 Question 13 Problem 3.2. What is the LSL and USL value? 472,528 482,518 462,508 492,508 492,508 Question 14 Problem 3.3. What is the Cpk ? 1.33 0.99 1.19 0.83 Problem 3.3. What is the Cpk ? 1.33 0.99 1.19 0.83 Question 15 Problem 3.4. True or False: Based on the Cpk above, the process is capable. True False xam 2 (Remotely Proctored) Ted: Nov 2 at 12:33pm liz Instructions Table you need for the exam