Question: Being assertive is about understanding q , a . Only your own needs b . Only others' needs c . Understanding both your needs and
Being assertive is about understanding
a Only your own needs
b Only others' needs
c Understanding both your needs and others' needs
d None of the above
Matching the other person's communication style a Is getting in tune with the energy level of the other person s conversation
b Involves mimicking the other person
c Is asking questions to the other person
d Involves empathy
What is noise?
a What is affected by the environment
b Anything that interrupts or interferes with communication
c A form of communication
difference in perception
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