Question: Below is a script between Joe, a technology consultant, and Pam, the CEO of Millennial Healthcare, a medical billing company in Richmond, Virginia. Also included

Below is a script between Joe, a technology consultant, and Pam, the CEO of Millennial Healthcare, a
medical billing company in Richmond, Virginia. Also included in the meeting is Mary, who is the Office
Manager. Joe is conducting an audit of their organizations business process and must first meet with
them to understand the process. As the business analyst assigned to the project, you will be
transforming the script in an understandable business process model.

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