Question: Benchmarking a process includes all of the following except: A. Incorporate benchmarks into performance scorecards B. Collect and analyze data for comparison C. Disregard any

Benchmarking a process includes all of the following except: A. Incorporate benchmarks into performance scorecards B. Collect and analyze data for comparison C. Disregard any sources of data external to healthcare and remove them from the benchmark D. Identify differences in performance and determine sources of those differences

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