Question: Benchmarking involves comparing how different companies perform various value chain activities and then making cross - company comparisons of the costs and effectiveness of these
Benchmarking involves
comparing how different companies perform various value chain activities and then making crosscompany comparisons of the costs and effectiveness of these activities.
checking whether a company has achieved more of its financial and strategic objectives over the past five years relative to its direct competitors.
studying whether a company's resource strengths are moreless powerful than the resource strengths of rival companies.
comparing the best practices in one industry against the best practices in another industry.
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