Question: Benchmarking is a systematic procedure that measures the processes, services and products of a company against those of industry leaders. The benchmarking focuses on establishing

Benchmarking is a systematic procedure that measures the processes, services and products of a company against those of industry leaders. The benchmarking focuses on establishing quantitative objectives for improvement. a) Prepare a functional benchmarking of the data delivery service between the UPS company and the United States Postal Service (USPS) based on obtaining data from the internet or from a reliable source of information

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