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Besides an introduction to operations in your reading, you read about different quality control strategies and practice with some of the tools to ensure high-quality

Besides an introduction to operations in your reading, you read about different quality control strategies and practice with some of the tools to ensure high-quality products/services.

Based on your chosen product or service which is Marketing Specialist or Software Developer


  • Explain how you might utilize quality tools to implement a quality control process throughout operations. Keep in mind that "operations" includes all the various processes involved in the initial creation and eventual delivery of your product or service (Longenecker et al., 2020).

  • Explain what attributes or variables you would address in your quality control process.

  • Explain how one of your attributes addresses the customers' expectations.

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