between individuals

Your organization is targeting the same customers to sell a new product

Your department has goals $($e$.$g$.,$ the way customer orders or call$-$handling

similar to one that an affiliate organization markets to that group.

procedures are processed$)$ that create additional requirements or

responsibilities for members of another department.

A dissatisfied customer feels that your organization is not providing quality

products or services.

You and your supervisor $($or another employee$)$ disagree on the way a

customer situation should be handled.

You disagree about a new customer procedure created by your work team.