Question: Big Bob's Burger Barn would like t o graphically depict the interaction among its lunch - ordering customers and its three employees. Customers come into
Big Bob's Burger Barn would like graphically depict the interaction among its lunchordering customers and its three
employees. Customers come into the restaurant and eat there, rather than drive through and eat the car. Using the brief process descriptions below, develop a service blueprint.
Fry Employee: receive customer order from Counter Employee, retrieve uncooked food, drop food into fry vat, wrap cooked food into special packaging, place wrapped items servi
Grill Employee: receive customer order from Counter Employee, retrieve uncooked food, place food onto grill, build sandwich with requested condiments, deliver sandwich Counter
Counter Employee: take order from customer, transmit appropriate orders Fry and Grill Employee, transact payment, retrieve drinks, wrap sandwich, package order, and deliver oro
Click the icon view the partially completed blueprint.
Which employee most visible the customer?
Fry Employee
Grill Employee
Counter Employee
Complete the blueprint matching each number with its corresponding step description.
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
