Question: Bill is confronted with a problem that's not usually seen in daily work, such as a sexual harassment complaint resulting from office romance. He had

Bill is confronted with a problem that's not usually seen in daily work, such as a sexual harassment complaint resulting from office romance. He had to make decisions to deal with such novel and nonroutine situations.

Multiple Choice

nonprogrammed

rule

-

based

automatic

programmed

predetermined

Bill is confronted with a problem that's not usually seen in

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