Steve Raucci Please Read

Please Summarize and use theses in summary.

How would you best describe Steves management style?

What was the most surprising thing about the case?

What would have done if you were in the same situation?

Was Steve an average manager, effective, successful?

What attributes made him effective and successful?

What was his downfall?

If you were to encounter someone like him what would you do?

Thinking about the theoretical model, describe how his personality, leadership style, use of power, lead to different employee and organizational outcomes.

Can you see the leader member exchange theory in the case?

How do you think the overall community was affected by his terror tactics?

This American Life in facilities. And I just kept going. Ira Glass For the people who worked under Steve Raucci, this story's a dime a dozen. And it's got all the hallmarks of Transcript Raucci's style-- the temper, the fanatical control over every single detail around him, the pettiness, the comic strip 419: Petty Tyrant antics, even the fact that workers were forbidden to talk to teachers when they were out on a job. Note: This American Life is produced for the ear and designed to be heard. If you are able, we strongly encounage you to Iisten to the Schenectady School District has a good reputation academically, and the people in town knew the usual things about audio, which indudes emotion and emphasis that's not on the page. Tnutseripts are generated using a combination of spocch their schools-- the test scores, the good teachers, the budget fights. What they didn't know was that a huge scandal recognition software and hawan transcribers, and may contain errors. Please check the corresponding andio before quoting in print. was slowly coming to a boil in one of the least likely places, down Norwood Avenue, along the side of Mount Pleasant Middle School, behind the high chain link fence surrounding a parking lot filled with trucks and vans, an area called the pen. Prologue Alongside the pen there's a big garage where they store lawn mowers and tons of supplies. That's where the workers hang out- the custodians and the maintenance guys. They were Steve Raucci's subjects who, only half-jokingly, Ira Glass Steve Raucci. Let's just start with something that Steve Raucci was really good at--cutting energy costs. He called Steve the "King," or the "Doctor," or sometimes even just "God." Everybody who worked for him has an example was legendary. If you worked in the Schenectady School District, you knew that if you wanted to turn on extra lights of something that he did, something just off enough they've never forgotten it. or make some illicit toast in your classroom, there'd be hell to pay. Unauthorized cotfee makers, microwaves-- Man 1 When I was in the restroom, he slid newspapers on fire underneath the door. Richard Agnello I never saw this happen, but I heard reports of people's electric cords being just cut at the Man 2 He had eggs. I have chickens, s0 Id bring eggs in for the guys. And he saw them in the fridge or source so that they couldn't be used again. Just physically snipped in half. So we didnt want to cause trouble, something. He goes, oh, here. He makes the gal-- his secretary-- pick who he throws the egg at. She didn't so we just tried to live reasonably. want to pick anybody. Ira Glass At one point, Richard Agnello, a special education teacher, was working in the middle school and had this John Lapointe Jr 1 was on my way home one day, and 1 see something smoking in the middle of the road as little office with no heat-- none. In winter, it would be s6 degrees in there. He borrowed a thermometer from a science I'm approaching it with my van. And all of a sudden, this thing goes ba-boom. Scared the living daylights classroom to check. He asked for heat repeatedly. Nothing happened, so he broke the rules, brought in a little space out of me. You know what I mean? This thing, when it went off, it shook the whole area. So I come to work heater, which he would hide in a file cabinet at night. So one winter morning, he ggets to work, and he turns on the the next morning. Steve's sitting there. He starts asking me, s0 anything exciting happen, or anything space heater, hangs up his coat. Suddenly. Steve Raucci walks in and sees the heater. unusual happen? And Im like, it was you? Richard Agnello Eyes bulging, and veins on his head throbbing. Started yelling at me and saying, what are you doing with that space heater here? You're not supposed to have that here? That's against district policy. And I-- kind of taken aback that someone would get this upset over a little heat in the room. And I said, you know what? You're right. And I'm not trying to be a scofflaw, but look at my thermometer. It's 57 degrees in Ira Glass From WBEZ Chicago, it's This Amerinut Life, Im Ira Glass. Today on our program, how one guy came to be here. And he didn't have much to say. He sputtered and fumed and said, well, you've got to get rid of that. untouchable, how he grabbed power and dominated everybody around him, sometimes with fear, sometimes cruelty. playing by rules that he invented. And how people all around him, including people with the power to stop him, let it happen. Ira Glass. The next day, Agnello is walking up a flight of stairs, and sees a maintenance worker coming down the stairs. And what's so interesting about this is that all the intrigue and drama did not happen in a setting like national politics or big business. This guy wasnt a Harvey Weinstein with the power to make somebody a movie star. This is a Richard Agnello He's carrying my space heater in an arm, cradled like a football, and he's running down the study in tyranny writ small, Machiavellian scheming in the maintenance office of school district. stairs. And I saw him from about half a flash away, and I said, hey, what are you doing with my space heater? And he said, don't talk to me. Don't talk to me. Talk to my boss. And he ran out the front door, ran past me, Act One of today's show is about what it was like at the height of Steve Raucci's power. Act Two is about how he fell. jumped into the district van that was parked outside, and tore away from the building, just spewing rocks as We first broadcast today's show years ago, when all this happened. This week is the 1oth anniversary of Raucci's he went. arrest. And he just did an interview with a reporter about what happened where he says some things he's never said. John Lapointe Jr I got the thing tucked under my arm and IIm going down the stairs-- Some details of that at the end of the program. The reporter for our story is Sarah Koenig, who later became the host of the podcast Serial. And let's get right to it. Here's Sarah Koenig. Ira Glass That's John Lapointe Jr, the district electrician who'd been sent to remedy this very, very serious space Sarah Koenig Of course there are tyrannical, manipulative bullies everywhere, but Steve Raucci was special, a heater infraction. virtuoso. Schenectady County District Attorney Bob Carney is something of an expert on tough characters of all John Lapointe Jr And this guy goes-- right at the bottom of the stairs, l'm heading out to my truck-- hey. kinds. Since he's been DA, he's overseen the convictions of more than So murderers. that's my space heater. Where you going with that? 1 go, you got to talk to facilities. You know, Steve Raucci Bob Carney And some of them did unspeakably bad things. But in terms of a person who bullies people, bathroom and steal your glasses. Steve would open your paycheck and write something embarrassing on the back, or and studies the art of intimidation and coercion, 1 don't think there's anybody that compares with him because he made it the theme and the focus of his life. even the front. At morning meetings-- sometimes hour-long affairs at which Steve would read aggressive, prepared remarks, Soviet- Sarah Koenig What also makes the Raucci affair unusual is that he got away with it, quietly, for decades. So that when he was finally arrested in February of 2009, charged with 26 felonies from weapons possession, to arson, to style, to the 20 or so guys gathered-- he might bring up your personal problems, how your marriage was on the rocks, terrorism, the citizens of Schenectady were incredulous. Carl Strock, a writer for the Schenettady Daily Gazette, wrote dozens of columns about the case. And he's not someone who ever thought the school district could yield interesting your wife cheating on you, apropos of nothing. news. An older guy who'd since retired from the school told me, you can say a lot of it was funny, but it was funny like this. We were at a restaurant and he took his beer bottle and put the base of it halfway across the edge of the table, so it was teetering. At any moment, crash. And then it was a disaster, he said. Carl Strock Not only Schenectady School District, but any school district around here that Ive heard of-these are boring, boring places for a journalist. If a clerk sometimes embezzles $20 from the petty cash You don't do stuff like this-- slide flaming newsprint under a door, or pretend to have sex with your secretary-- unless drawer, that would be a big event in a school district. School districts attract-- you know, it's kind of nobleminded people. And so my first reaction, and I think everybody's, was wow. you're sure you can get away with it. Steve was sure. He was methodical and utterly in charge. For one thing, he controlled work assignments for the so people he managed, and treated his department like a combination of an army unit and a fourth-grade classroom. If you messed up one of his many rules, even in a small way, he'd make you How could this happen? How can you have a mid-level employee in the school district being sort of a write, I will not do such and such, over and ower on that whiteboard every day. terrorist, really? Vandalizing people's houses, threatening them bodily, and grabbing them physically, humiliating them. And all this that had been going on for years, how could this have happened? You were supposed to arrive at 6:55 AM. If you came in at 7:oo, the official start of the workday, he'd make you sign in late up at the admin office, in a different building a few streets away. Ellen Frederick, his secretary, was a favorite of Sarah Koenig Steve Raucci grew up in Schenectady. It's a small, mostly working class, middle class city about three Steve's for a while. She was the Faye Ray to his King Kong, except that he's actually a small, trim, chiseled guy who hours north of Manhattan. He started working in the district in 1973, making 53.12 an hour as a laborer. He worked wore a brown weave in his gray hair until he had to shave it for prison. his way up to groundskeeper, then maintenance guy. And by the time his career ended 36 years later, he was in charge of all 21 of the district school buildings. He was 60 years old, married to his third wife, Shelley, no children, living in a Ellen was such a favorite that she even talked back to him sometimes. At meals, she always had to be at his side. Hed modest condo. assign everyone else seats, as well. He'd tell her how he liked her to look- hair, long and curly, skirts short, leggings. Sometimes the staff was told they weren't allowed to talk to her. She was his alone. But eventually, even she crossed The stories people tell about Steve's behavior-- and there are probably hundreds of stories-- fall into a few categories. him. And if you crossed Steve, you were done. She and a couple of other people in the office were having a casual First, humiliating hijinks. Second, insatiable control. And third, retribution-- reserved for those who didn't react well conversation one day about romantic types. Steve asked Ellen what she meant, so she explained. to the first and second categories. I talked to John Lapointe Jr, the electrician, Ellen Frederick, Steve's former secretary, Bryan Schaeffer, a district carpenter, and a few other people who didnt want their names used. They all Ellen Frederick You know what I mean. You like Susan Lucci. He was obsessed with Susan Lucci. He loved said that humiliation was a daily event, and often creepily sexual. Here's Ellen Frederick. her. He had pictures of her underneath his little desk, his blotter. And I said, well, you're not my type. I like Ellen Frederick He walked around my desk, and walked behind me, pretended to grab my hair, pretending Matthew McConaughey. He's my type, whatever. Well, you thought that I just told him I put the knife right to drag me in his office, and bend me over his desk, and proceeded to-- he simulated-- we got it. We knew in his heart. His face turned beet red. His veins popped out of his neck. I mean, he couldn't even talk. He was exactly what he was doing. just like, OK, that's enough. Were done here. So that was it. Two weeks later I was in a different office. Sarah Koenig And then there was the so-called man game. Sarah Koenig Ellen was moved to a different building, different department, no questions asked. It wasnt a demotion, but it wasn't what she wanted. Other than Steve, she really liked her job in the maintenance department, had a lot of friends there. Administrators told her they were moving her for her own protection. They didnt explain Man 2 He'd put his hand on a guy's thigh, and kind of jokingly wait for any sort of reaction from the person. what they meant. She told me she later heard Steve had threatened her at a meeting with administrators, saying if she doesn't go quietly, she knows what's going to happen to her, her house, and her family. Sarah Koenig Once he asked a young employee to show me a picture of his girlfriend, who was beautiful. So the guy did. The picture was on his phone. And Steve asked him to email it to him, and the guy said no. Steve asked again. And the kid said no. And then Steve suggested that if he so wanted that raise they'd talked about, he would send the photo. So the guy did. The next morning, a big blown-up copy of it was taped to the office whiteboard, along with a caption too disgusting to repeat. The kid was horrified. And all this time, no one said anything because if they did, they knew they'd face the same sort of retribution from Steve. People said they were afraid to talk sometimes for fear theydd accidentally say the wrong thing. Someone would report it back to Steve. He openly encouraged reporting back, rewarding gossip with time off or overtime pay. A district carpenter even made a wooden wedge of cheese which would end up in your mailbox if you'd been what Steve called a good rat. John Lapointe Jr Steve's answer was, I didn't know you were coming in today. I thought you were off. Steve flaunted his vengeance, his mastery of it. At a union holiday party in 2007 , everyone dressed up, having a nice time. He stood up and asked for their attention so he could read a speech. Instead of a toast to all their hard work and Sarah Koenig If you were out to breakfast with Steve-- and a core group of employees was compelled to attend these the fun times to come, he issued a yuletide warning. If you criticize me behind my back, you will be very, very sorry. Bob Carney It doesn't matter if you say it while you're in a drugstore, a mall, or one of our schools. Unless that was kind of isolated, where the milk was spilt, and the chips were thrown, and food was all over the you're talking to yourself, there's always a good chance of it leaking back to me. windows and things. And there's nothing wrong with doing an honest day's work, but it wasn't- I spent my whole life getting into this position. And now I'm demoted back to where I was so years aga Sarah Koenig Police found the text of the speech in Steve's computer when they seized it. That's Bob Carney Sarah Koenig So you were kind of exiled there. Bob Carney So you understand how important it is for me to protect myself with my responsibilities, I will Man 1 Yes. mention the names of several people in our department that 1 have eliminated because they found out just how protective I can be. Some of you may remember them. Sarah Koenig And how long did your exile last? Sarah Koenig If you're noticing a certain embattled tone, for Raucci, the maintenance department is an operatic Man 1 Seven weeks. The length of time was until he felt you learned your lesson. drama of endless threats and intrigue. He can't trust anyone. He's constantly undermined by disloyal minions. You're either with Steve, or you're against Steve, he'd tell people. There is no, on the fence. Fence riders get hurt. He'd recite Sarah Koenig Did you learn your lesson? In other words, did you speak up about things after that? lines from Goveffellas and other tough guy movies, without irony, in conversations about routine office business. In his Christmas speech, he went on to denounce a bunch of people he'd eliminated, including these guys. Man 1 No, I did not, because his big threat to me was that-- at the time, I was 51 years old. I had so-plus years in the school district. Where was I going to go and get a job? What was I going to do, start over? How Bob Carney Bob Nunamacher, who was a plumber in this department who thought he was better than the was I going to afford my child support? How was I going to support my children? How was I going to do people he worked with, including me. He even attempted to fight my decision to get rid of him by going to things with my sons, that I enjoyed doing, without a job? And he used that. our union officials at the local and the region. It took me one day to eliminate him and his partner who said to me he had an allegiance to him, not me. Two days later, they were both gone. Now, this was his holiday Sarah Koenig Wait. Are those things you were saying to yourself inside your head, or things he was saying message: to you? Sarah Koenig Sounds like a really fun party. Man 1No, he was saying that to me. Those were quotes. Bob Carney Oh, yeah. I think it probably upped the alcohol intake for the evening. Sarah Koenig 1 heard this over and over. I needed my job. What choice did I have? 1 had no one to complain to. 1 had nowhere to go for help. Steve convinced his workers that he was responsible for any pleasure, any benefit that came their way, which meant he could also take it away without warning it's the oldest trick in the tyrant playbook. Sarah Koenig The story of the plumbers was a classic case. There were two plumbers on staff. The senior plumber Steve knew the only way he could maintain the kind of absolute control he wanted over the people below him was to was giving Steve lip, but to get rid of him, Steve would have to get rid of the junior plumber first-- because of seniority rules. So he tried to get the junior plumber to take another position to make way for Steve to fire his partner. The guy didn't want to do it. One longtime employee who didn't want his name used told me about it. It be in the excellent good graces of the many bosses above him-in the union, the school board, and the district disgusted him to see how easy it was for Steve to can the junior plumber. administration. Arguably, his chief talent was figuring out how to make himself indispensable to them. Steve had worked in the school system so long, he knew exactly which levers to pull and in what order. Man 1 So he got rid of him. Just that easy. And it was no challenge. There was no question, either from the administration, the school board, or anything. When it came across the table, there was just no questions. The union didn't question, this guy's got a year and a half. Why are you getting rid of him all of a sudden? He started with the union. In the 19gos, the district's maintenance department was in bad shape. It was unruly, and Nothing. supervisors weren't lasting very long. The district was getting lots of grievances about working conditions and pay. It got so bad that the district considered getting rid of the maintenance department altegether, hiring an outside company to do the work. Back in those days, Steve Raucci was just a regular utility worker with a reputation for Sarah Koenig Steve justified the firings as a cost-cutting measure to the administration, saying the district didn't strangely aggressive pranks. need any plumbers. A month later, of course, they hired another plumber. But anyone who'd stuck up for the enemy plumbers was punished. This guy, who's retired now, had taken that risk, questioning the firings to Steve's face. He decided to run for president of his unit in the union, which is the CSEA-- Civil Service Employees Association. He promised to help settle the workers problems himself, and he won. John Lapointe, the electrician from the space Man 1 Well, I told him-I said, I didn't think it was right. heater incident, voted for Steve, even campaigned for him. John's a slim, dark-haired guy with a goatee and stylish glasses. He's in his 50s, and his son also works in the maintenance department. John's a deeply nice and gentle man. Sarah Koenig And so after you said, I don't think it's the right thing, then what happened to you? And yet, he became one of Steve's inner circle. Man 1 I went to the high school. John and his wife would go to dinner with Steve and his wife and a few other couples. You couldn't refuse these Sarah Koenig And what did it mean to be sent over to the high school? dinners. At the time, 2001, John was impressed with Steve. Man 1 Well, it was just to humiliate the employee that was involved in that. You would have to take out the John Lapointe Jr In the beginning he was very eftective, jumping on issues immediately, resolving them trash. You would get the worst part of the building to clean up after the kids. The one part of the building immediately, and he seemed like, wow, this guy's a pit bull. You know what I mean? He's grabbing growling, and getting stuff done. Carl Strock And you wont be surprised to learn that under his administration, the number of grievances This part of Steve's story is the most confounding to me. How it could have happened that a boss of 10 people was from that unit went from an average of 20 to 25 a year down to zero. also their union president, which in Steve's case meant he could threaten their jobs, prevent them from going over his Sarah Koenig That's Carl Strock again, the columnist. head, cut off all avenues of complaint. How was such a blatant conflict of interest allowed to stand? Carl Strock There were no union grievances. So this, of course, is a big advantage to the administration. You John Lapointe Jr Some people had brought it up, and it was squelched pretty quick. Steve dealt with that know, it's time consuming to deal with these grievances. He was a wonderful asset. very quickly. Sarah Koenig As head of the union, Steve had the opporturity to gain entrance to the inner workings of the entire Sarah Koenig John Lapointe again. school district, all from his perch in the maintenance office. He became friendly with a guy named Jeff Janiszewski. John Lapointe Jr We actually had a meeting at CSEA headquarters in Latham, and it was explained to us They had breakfast meetings at a local chain restaurant. Janiszewski was school board president. But even when he that it was actually quite common for a boss to also be a union president. wasn't on the board, Janiszewski was widely known around town as the board's kingmaker. He chose candidates and got them elected. That's where Steve Raucci came in. Sarah Koenig In fact, it's not that strange for a so-called straw boss to be a union president-- someone who's Bob Carney Their whole electioneering effort was pretty much undertaken by the O \&M unit. supervising maybe four or five people. What is unheard of at CSEA, however, and probably at any union, is a union president who's an actual boss over 1% people, capable of hiring and firing at will. It seems only a couple of people tried to do anything about this. One of them was Michelle Tabbano, co-chair of the union's grievance committee for Sarah Koenig That's DA Bob Carney. O and M is the operations and maintenance department, the one Raucci ran. Schenectady County. She tried hard to boot him, but she was blocked at every turn. Bob Carney If they had phone banks at night, he would bring 20 of his guys. The teachers would bring Michelle Tabbano I was part of three meetings trying to get Steve Raucci out. I knew that, with the position maybe two. They would pass out flyers. They would do phone banking of woters. And overwhelmingly, it was he was in, was a conflict of interest, and that he should have had judicial charges filed against him. I knew his people. I do believe, from what I know about electioneering, and politics, and the school board elections, that. So I had a meeting with Kathy Garrison. that that kind of level of effort would be effective to turn an election because you're only dealing with 400 or 500 people that wote. Sarah Koenig Kathy Garrison is the region four president of CSEA. And for many years, that faction was very successful in controlling the school district, and consistently won Michelle Tabbano I know Steve Raucci was there, and I told him I wanted him out of the union. I thought school board elections. And Raucci took credit for that in memos and emails that he sent to them. we had all evidence in the world to prove that he was part of management. What more egregious thing can you have, is the union present to be in bed with the school board, with the facilities supervisor, with the Sarah Koenig Several people who worked for Raucci told me if they refused to do all this campaign grunt work, attorneys? Are you kidding me? That's who represents our members? Just one of those things he should have they'd most certainly be punished for it. They also told me they'd had to pass out election flyers, endorsing been-- you're working me all up. [LAUGHS] I'm sorry. candidates or urging passage of the budget, door-to-door on district time, which is illegal in New York. Sarah Koenig Tabbano took up this fight when she started getting phone calls. Two, three, then six, maybe eight Steve's influence earned him yet more influence. Two years after becoming union president, he was promoted to total-- people who worked for Steve. director of buildings and grounds for the district. His salary jumped from $37,500 to $67,500. Rut he wasn't called the director, because if he officially became a director or manager of anything, that meant he couldn't also be in the union, much less run his unit, a position he very much wanted to keep. Michelle Tabbano And it was always the same complaint- bullying, belittling people, embarrassing people, threatening to fire them if they didn't do what he said. And I told them that we could file grievances, but I So on paper, he finagled the underwhelming title of, quote, head utility worker." That way he could keep his union needed them to give me their name and we could talk about it, 50 -- but nobody ever would. And then I control. In addition, he wouldn't have to take the civil service exam required to qualify for a manager's job. And importantly, he could still get overtime pay, which managers don't. I asked a former district official, who didn't want to be mamed, about all this, why he allowed Raucei to cut all these corners in terms of his title and his pay, while he promoted him at all considering his history. Sarah Koenig The reason they were calling her is because they couldn't use the normal chain of command. If a worker had a problem, they were first supposed to go to their supervisor, Steve. Then their complaint went go up a Michelle Tabbano They never answered me. They never answered me. Woman 1 It's upsetting. Sarah Koenig Tabbano couldnt prove anything. And none of her union superiors cared to press it. The higher ups John Lapointe Jr It is upsetting that you're doing this type of stuff. But again, I keep telling myself, I'm just at CSEA liked Steve. He helped them with their campaigns. doing what my boss asked me to do. He's your union president, your boss. With Steve, again, you're either with him or you're against him. 'That's the way it was. Michelle Tabbano You know, the union, I think, broke down at every level. I blame myself for a lot of these things. I wish I could ve fought more to get him out of there. CSEA blew this one, big time. We blew it. Sarah Koenig So Lou's energy savings numbers were bad, maybe single digits. Steve persuaded the administration to give him the job, instead. But again, not the title of energy manager, since that would jeopardize his union Sarah Koenig One of the main ways Steve ingratiated himself with his bosses was also the most traditional, one used by any manager in any workplace to get in good with the people in charge. He saved them money-lots of it. And the way he did that was pretty ingenious. In a004, a year after he takes over the maintenance department, Steve also Lou's salary, which hed collect in onertime in this way, Steves salary nearly becomes the de facto energy manager for the district, hence the space heater incident. doubled, so that by the time he was arrested in 2009 , he was making about $125,000 a year. The superintendent, by contrast, was making about $194,000. Another guy had had the job, but he wasn't meeting his energy reduction goals. What happened was that the district As energy czar, Steve was fearless. He would openly do battle with anyone who tried to turn on a switch he didn't had invested in energy-tracking software that, if used properly, was supposed to reduce its energy consumption by, think needed tuming on. Didn't matter if you were a teacher, or an administrater, or one time a priest who wanted say, 20\%, a big savings. A guy named Lou Semione was put in charge of the program, a seventy-something thousand weekend heat in a classroom being leased from a church. In an email, Steve called the clergyman a, quote, "joker and dollar a year job. Steve decided he wanted it, so he began to sabotage Lou. John Lapointe knew what was going on. a crook with a collar," and wowed to fight him. John Lapointe Jr Steve would make it very difficult for Lou to have any access on the computer, to make any Because of all this, Steve's energy reduction numbers were great. He got consumption down by a stunning 30%, saved changes to the heating system, lighting, and so on. the district millions in bills, and was publicly praised by the administration. And in particular, by superintendent Eric Ely, for whom Raucci had a soft spot. Judging from their email exchanges, the two became pretty cory- Sarah Koenig So wait. So Lou's in charge of getting the numbers down, but he doesnt actually have his Bob Carney It's an email from Raucci to Eric Ely, superintendent of schools, dated September 4, 2008. hands on the buttons to make that happen? Sarah Koenig That's DA Bob Carney. John Lapointe Jr You got it. Right. There's a computer that you access, and you could see all the buildings Bob Carney [we often told you that you and I are alike in many ways. We just have different backgrounds. through it, and make your changes. And Steve would let Lou see it, but not change anything. Somebody else We both like to win, and we do not care how we do it, as long as we win. We both tell it like it is, and if wasn't in Lou's favor. OK ? someone doesn't like what we say, that's too damn bad. Sarah Koenig Steve, for instance, left the heat and lights on in every building over the three-day Columbus Day If we do not like someone, we let them know about it and usually do something about it. There we may holiday. He once pretended the school's football lights were broken, and John had to pretend to fix them. differ a little. According to rumors, when I don't like someone, I force them to go away or make them John Lapointe Jr These football field lights-there's, god, I'm thinking about 120 of these lights. And they'd disappear. When you don't like someone, you have to wait until they die of old age, unless you give me their draw a lot of power. So we had them turned on during the day, and they stayed on for a few hours to eat up name. some energy. And in fact, they weren't being worked on. They were just being left on. And-- Sarah Koenig The columnist Carl Strock has a favorite from these emails. Sarah Koenig And did you know why? Carl Strock. Here's one from the superintendent, Eric Ely, to Steve Raucci, dated February 16, 2009, which John Lapointe Jr Well, yeah. I mean, Steve didn't really hide the fact that he was serewing with Lou. You was just a couple of days before Raucci was arrested. When he had done everything he was going to do-- he know what I mean? had committed all his crimes, and all the complaints that were going to go to Ely had gone to him. He had been told. And Raucci had written him a sort of a flattering email. And Eric Ely responded, there aren't Woman 1 You knew what he was doing. many I trust. You are one. Thank you, Eric. Sarah Koenig Well, how did you feel that he was asking you to do this thing, which you knew was totally Sarah Koenig And then came the incident known simply as the letter, which eventually would lead to Steve's baloney, and also unfair to this other guy? downfall. John Lapointe Jr Again, you just did what the guy wanted you to do. Ira Glass More on that in a minute. Steve Raucci finally goes too far, but he cant be brought down until his fork is Sarah Koenig Did it make you mad? stolen from a diner. Sarah Koenig's story about him continues, from Chicago Public Radia, when our program continues. John Lapointe Jr Well, of course. Well, you know- It's This American Life I'm Ira Glass. If you'e just tuning in, today we're devoting our entire hour to the rise and fall of a petty tyrant, Steve Raucci, who inspired fear, who did what he wanted, who was untouchable in his job running the maintenance department for the Schenectady Public Schools. We first ran today's show back in 2o10, shortly after all Finally, after 2 and 1/2 years, Hal and Debbie Gray called the district attorney's office in Schenectady. DA Bob Carney this happened. didn't think much would come of it. Act Two: Act Two Bob Carney My secretary scheduled a meeting for me with some people from the local CSEA. They wanted Ira Glass We have arrived at the fall part of his rise and fall. Sarah Koenig picks up the story. to talk to me about a problem they were having in the union. So I assumed it was something to do with control of the union, or union infighting. And I wasn't expecting what I got. Sarah Koenig In early 2005, someone sent an anonymous letter to the union's regional CSEA president, Kathy Sarah Koenig Carney had never heard of Steve Rascci. He says he was blown away by their story. Garrison, complaining about Steve, saying he was running his unit like a mafia boss, but he wasn't qualified for his job, that he should be kicked out of CSEA. The letter immediately got back to Steve. John Lapointe again. Bob Carney They were very angry, and they were very scared. Hal Gray was a decorated helicopter pilot from Vietnam. He's a very tough guy. But the fact that their home was under attack in the middle of the John Lapointe Jr He'd called me off a job and had me come into his office, quite agitated. And he's shoving night, and it's one thing to say, in hindsight, well, it was spray paint. You can deal with spray paint. But the problem is, you don't know what you have to deal with. And if somebody is capable of spray painting your house, he's also capable of setting it on fire. out of his neck. And so they lived in fear that their house, their property, and maybe their lives would be in danger at any His head looked like it was going to pop off his shoulders. This is how to heart he took this letter. 1 just time. I know he told me that they ended up secreting arms around the house- rifles, guns-- to protect started reading. Getting halfway through it, he's pressuring me. Who wrote this? You know who wrote this. themselves in case they needed it. And at that point, they also told me about other victims that Raucci had And finally, I blurted out, Debbie? accrued over the years. And so we start to make inquiries and got some police agencies involved. Sarah Koenig Debbie was Debbie Gray, wife of Hal Gray, who worked in the maintenance department alongside John Lapointe. Hal had gone to high school with Steve, had known him forever. And Hal and Debbie were both Sarah Koenig Turns out Raucci was suspected in all kinds of other stuff, dangerous stuff. The case of Gary DiNola, active in the union. And for the record, Debbie says she didn't write that notorious letter, that she's not the type to do anything like that anonymously. But Steve was convinced. He and H2 hadnt been getting along. Steve confronted Hal about the letter, called him a rat, forbid him to come to morning meetings, banished him to the high school. for instance. DiNola was the district's well-respected athletics director and an award-winning teacher. He fought with Steve for a year and a half about getting access to sports facilities, which Steve denied him. So finally, DiNola complained to superintendent Eric Ely. Steve instantly found out, and sent DiNola a menacing email. DiNola woke up the next morning to find his tires slashed and an explosive-- a big one-- tucked under his windshield wiper. A few months later, in May of zoos, the Grays discovered rat spray painted in huge capital letters across their tan suburban two-story house. Steve arranged a caravan from work to go check it out. He made all the guys pile into four district vehicles and drive about so miles away to the town of Burnt Hills where the grays lived. There were old cases, too. The most serious was from 2001 in the nearby town of Rotterdam, when a man was woken up in the middle of the night to his metal front door being blown in by a bomb. Steve got the wrong address in that John Lapointe Jr We saw the side of the house, the front of the house, and then the other side as you go past case. The bomb had been meant for a cop down the street. it- rat in I believe it was red paint. The vehicles were splashed in paint, the front door. This house was And there was the case of Laura Ralogh. Laura worked at the union and had been romantically involved with the devastated. union's local president. When the relationship broke up, Steve went to her house at night, spray painted "cheater" in red letters on her house in Schodack, and planted an explosive on her doorstep, which never detonated. Sarah Koenig John Lapointe was in the passenger seat in the lead car next to Steve. That was investigators' first big break. Raucci had used a cigarette butt as a fuse in the homemade bomb. But Raucci John Lapointe Jr He was very amused on the way up and on the way back, and you had to put on the face, too. You're riding in the vehicle with him. You have to show him the approval, so to speak. He wanted to see wasn't a smoker, and he didn't know about New York's safety paper regulations, that a butt will go out on its own if you happy about this because he was reveling in the glory of what he-it's left lit. From the stub, the police got a DNA sample. But since Raucci had no criminal record, he wasn't in their system. They couldn't make a match until they got another sample they knew to be from Raucci. Ellen Frederick, Woman 1 Had supposedly done. charge of Raucci's case. John Lapointe Jr --supposedly had done. Ellen Frederick This investigator approached my husband at a gathering and said, you know, l understand that your wife knows quite a bit about this Steve Raucci. And my husband said, yeah, she does. I mean, she Sarah Koenig 1 saw pictures of the damage. Steve's MO with paint was to hit every surface, every fixture, every window to make it really expensive to fix. He was a professional, after all. There were more attacks of vandalism on was his secretary, whatever. And he said, I'd really like to sit and talk with her. Well, and that got the ball the Grays over the years, maybe six altogether. And threats to burn down their house, to move out of town, or else. They complained to the union about it. School district officials knew about it. But there was no evidence linking rolling: Raucci to the crimes. Nothing happened. Sarah Koenig They came up with a plan. Steve ate breakfast out at local diners-- Sally's, Peter Pause, Blue Ribbon. Ellen would discreetly find out from one of her old collengues where Steve was headed that morning, and then tell the investigator where to go. The investigator would try to secure a dirty utensil from Steve's place setting. After weeks of trying, the investigator finally nabbed a fork off Steve's plate before the waitress could clear it away. The cops had their match. They had enough evidence to link Steve to the crimes at Laura Balogh's house. And they could have stopped there, but they wanted to try to get him for the other crimes, toa. So they enlisted Keith sometimes, that's the only justice there is, street justice. And I always tell them-- Ill say to Eric or the board-McKenna, another former cop, who'd recently been busted on a drug charge and was in trouble. Many years before, Keith and Steve had been close friends. They palled around after hours, messed with explosives together. As it happened, DA Bob Carney had grown up across the street from Keith McKenna, and suggested he might help out you guys are [BLEEP] lucky. You got a Steve. When it falls on me, I don't have a Steve to go to. I got to fix it. with the case. Keith hadn't spent time with Steve for a decade, but he goes to see him at the school on the pretense of I1l be a legend here in their eyes. When Im dead and gone, theyll always be talking about what Steve did, needing help, some kind of job. Steve is warm and welcoming, and remarkably forthcoming. and what he could do, and that type of thing. In just the sticks alone, I said two weeks ago, I can't believe how much you guys have come to depend on me. The [BLEEP!? You know, what are you going to do if 1m not around? Because the superintendent-- he's certainly never going to tell me what to do. He listens to me. If 1 Steve Raucei When I talk, Keith, anything I say, I could say in a court of law. I never say, yeah, I blew up a tell him this is what you should do, that's what hell do. I mean, that's how far it's come. The board president, window. No, I just-- you never know if somebody's wired or that type of thing. Jeff-- nobody here can handle the union aspect. Nobody can-- Sarah Koenig Of course, what Steve doesn't know is that Keith is wired. I wrote to Steve Raucci in prison asking for Keith Mckenna You're not in the union, though, right? an interview, but never heard back. So these tapes are all we've got. Listening to them, it's like hearing a grainy, homemade version of those mobster movies Steve likes so much. Steve talks about punks, and broads, and wiseguys, Steve Raucci Yeah. and street justice. Keith Mckenna You are? Steve Raucci I still don't like punks. I don't like wiseguys, and I still believe in people should get what they Steve Raucci Yeah. That's what I'm saying. There's nothing I can't do. Yeah, I'm still president of my union. Sarah Koenig It's almost as if Steve's been waiting all his life to lay out his world view on tape, if only someone Keith Mckenna How? would ask. Keith McKenna doesn't even have to. He says relatively little in these recordings, which are from three Steve Raucci Because I can. That's all I can tell you. Don't ask me how, Keith. Because I can. separate meetings in Steve's office over the course of two months. In answer to the most generic questions- what have you been up to lately? How's work? Have you seen so-and-so-- Steve lets loose like a champion. Sarah Koenig What's striking about these tapes is that Steve sees himself on the side of good. He only does bad For the cops, the tapes are a goldmine. Steve essentially confesses by name to almost all of the bombings, and vandalism, and bad acts the cops already suspect him of-- Hal and Debbie Gray, the zoon Rotterdam bombing, how he didn't know the cigarette butts wouldn't light his explosives. things to bullies, he says. He hates bullies. Any anyway, most of what he does- like planting a bomb at the house of Laura Balogh, the one who broke up with his local union president- are on behalf of friends, against people he doesn't even know. Hell do anything for a friend, he says. He's loyal that way. Even the guys who work for him- he says he lies for them all the time, lets them leave early or bill for overtime they don't deserve. Steve Raucci 1 just wondered why the last two never went off, but no, how would 1 know? Steve Raucci But I take care of them. I've had guys that have gone out for three months, no sick time, keep Sarah Koenig And why taking revenge on someone at home is his method of choice. them on the books. Keith, I could go to jail for the things I do, and I don't benefit one bit for me. "Monetarial" or finance, 1 benefit at no way whatsoever. Steve Raucci Probably one of the worst things that somebody could think of is not feeling safe in your own house, OK? So I guess where Im going with this, Keith, is that some of the things I do-like, I never want to physically hurt anyone. Property damage-- you can do a lot with that. Sarah Koenig And still, they don't love him enough for it. He complains to Keith that he doesnit have any real friends at work. Sarah Koenig "Property damage-you can do a lot with that." A big theme with Steve in these recordings is how Steve Raucci If I left this place tomorrow, there ain't a soul here that would dial my phone, or Steve, you there's nothing he can't get away with in the district. Nobody dares tell him to make cuts in his department. He can want to go for coffee or hire who he likes, fire who he likes. No one can complain. Keith Mckenna Dinner? It's like that anywhere. Steve Raucci They're not going to file a grievance against me, not if they want to last, or live, one or the Steve Raucci 'That's right, and that's what I can't stand about this place. other. Sarah Koenig Keith, he says, is one of the two people in the world he considers a true friend, someone who'd live for Sarah Koenig Then he gestures to the photo of the Godfather, Don Corleone, that's hanging on his wall. him if need be. At their last meeting, Keith asked Steve if he can give him some explosives, called quarter sticks. Steve Raucei The reason I keep that picture behind the door is that was given to me by the people up there in the administration office-There's a guy he wants to teach a lesson to. Steve is 50 casually generous about it, as if Keith has just asked him for a Keith Mckenna Oh, OK. piece of gum. Steve Raucci Because that's the way they see me. Don Raucci, and I never even saw that whole series. I'm Keith Mckenna Can you grab me two, three quarter sticks? everybody's hero, and they know it. I think they, in a way, admire that about me when I talk about, Steve Raucei Keith, I can give you one now. I used my last one coming down Troy Road Saturday night with-- Sarah Koenig Steve tosses Keith an explosive he'd been storing behind a fake plant on top of his filing cabinet. And lawsuit against Steve. They hadn't been physically hurt, but their pain was pretty raw. remember, Steve's office is in a middle school. So through the wall, there are kids 10, 12, 13 years old, and the thing is just sitting there, packed with more than 17 grams of incredibly volatile flash powder, 300 times more powerful than Hal Gray For more than five years, my family and I were terrorized by Steven Raucei. the strongest commercially-available firework. That was on a Wednesday. On Friday morning, cops swarmed the pen and arrested Steve. They had to Ron Kriss Just imagine, if you will, how it would be for you to live in fear for yourself, your family, and your Woman a A longtime employee with the Schenectady City School District is in jail without bail tonight. property 24 hours a day, seven days a week, for five years. The facilities director is accused of setting off an explosion outside a house. Police say they also found Laura Balogh At night, I don't walk past a window without thinking someone is looking in, or open my explosives in his office on school grounds. windows to experience fresh air. Sarah Koenig Superintendent Eric Ely called a news conference the following Monday saying he was shocked-Debbie Gray I tried everything that I could to help those employees at the school district who were being shocked- to find out Steve Raucci was a thug. tormented by him, but no one would help me-- not anyone in the union, and not on the school board. Laura Balogh And then there is my son, who to this day will not sleep in his bed alone. Talks almost every day since the attack as to how he could have stopped it from happening, what violent actions he would have then taken, or could now take, given the chance. Sarah Koenig Many people I talked to said this enraged them, that Ely claimed ignorance about Steve's behavior. Hal Gray This terrorism has had a dramatic impact on my relationship with my wife. We both have extended interview to the local CBS reporter, Marci Natale. He said he thought workers' complaints of Ross's tyranny changed. The relationship is strained easily. My wife's emotions have significant swings. And she is not the were overblown. woman as I knew. Eric Ely I just have a conceptual problem with, if you're really afraid of somebody, why do you work with him in his home? Why do you invite him to parties? Why do you ask him to get your son a job? Why do you Debbie Gray We developed our own plan for survival. When the alarm would go oft, my husband would ask favors of him, if yourre afraid of him? pull me to the floor, on his side of the bed, and he'd grab the loaded rifle from under the bed and he'd go downstairs. And I would make the gut call from the cell phone. I never know whether or not my husband Sarah Koenig As for the people who came to Ely for help, like Gary DiNola, Ely said it wasn't his role to solve these would return because thoughts went through my mind of him bombing the front door, or setting our house problems. on fire as we slept, something he said he would do to us. Marci Natale Well, you know, some people say that you didn't do anything, that you turned your head. Ron Kriss For me, and in front of this court and God, there is no forgiveness for this. Eric Ely Well, yeah, they lied. People are just lying. I won't be the scapegoat for somebody else. Carl Strock. It was really moving-- Marci Natale Was Steven Raucci your friend? Sarah Koenig Carl Strock, the Daily Gazette columnist, watched the trial. Eric Ely No. Carl Strock. To see how they went through this experience. It was fascinating. And they say, you like to think you'd be different. You like to think that 1 would have done something different if I'd been in that position. I Sarah Koenig This is the same man who wrote, "There arent many that I trust. You are one. Thank you." Ely is now would have stood up. I would have been righteous. But you don't know until you're in that position. You can't superintendent of a district in Southbridge, Massachusetts. be sure. Raucci was tried on 22 felony counts. The prosecution had DNA evidence, wire recordings. They called 62 witnesses. The defense had two, and one of them was cross-examined so effectively that she ultimately did Raucci's case more Sarah Koenig Some of the people who worked for Steve Raucci also thought theyd be different. They were good harm than good. Raucci's lawyer, Ron De Angelus, didnt want to be interviewed on tape. But he said Raucci was very people. They knew right from wrong. But they tell me that you had to be in it to understand. Ellen Frederick said it peaceful, very quiet, not at all how they were making him out to be-- practically a maniac. His argument at trial was essentially that Raucci was a grand exaggerator who liked to take credit for things he didn't do. was almost like being in a cult, being braimwashed. At closing, De Angelus place brightly colored plastic eggs into a basket, one by one, and explained that each egg Raucci was sentenced to spend 23 years at the Clinton Correctional Facility, a prison so far north, so forbidding, so antiquated that a journalist who visited there told me he expected Boris Karloff to walk in any minute. Rauccis represented reasonable doubt and a chance to redeem. It was Easter time, he reasoned, a time of hope, a time of working as a clerk in the prison commissary. He'll be up for parole in zo3z, when he's in his sos. Raucci's own father renewal, a time that, if you're a Christian and dead, you're going to come back to life. Raucci was convicted on as died in prison. And in the past, Raucci had warned darkly that he'd never let that happen to him. Steve was newer counts and acquitted of four. technically fired, by the way, so he's still entitled to his school pension-- 580,000 a year. At the sentencing hearing, Raucci's victims got a chance to speak to the court-- Laura Balogh, Debbie and Hal Gray, Meamwhile, Schenectady cleaned house. The top pro-Raucci administrators are gone-- superintendent Eric Ely to and maintenance supervisor Ron Kriss, who'd had his cars vandalized several times after filing a sexual harassment Massachusetts, human resources director Mike Stricos goes to Vegas, and assistant superintendent for business Mike San Angelo-still nearby, but his contract wasn't renewed. There's an interim superintendent now, a well-liked educator and father of six from another district, whose minivan, incidentally, was set on fire in his driveway one Paul Nelson But whyd you do it, then? night in 19g6. Raucci wasn't questioned in that case, but Carney said he wouldn't be surprised if Steve had been involved. Steve Raucci And 1 knew I could get arrested for it, but-- and 1 swear to God 1 wish they could give me a lie detector for this and everything-- thought the worst that could happen was, oh, yeah, I know I'm going to School board president Jeff Janiszewski was shouted down by audience members at a couple of meetings. And almost get arrested. But you don't go to prison for property damage. 'That's what's going through my-- I'm just all the old board members, including Janiszewski are gone, either retired or voted out, replaced by self-described thinking, this was property damage. Graffiti-ing a house, dump paint on the car. I didnt think of those as reformers. Finally, management of all CSEA union locals in Schenectady County has been taken over by the region prison sentences. 1 didnt think that I could end up in a place like this over that. until further notice. And at least six people have lawsuits pending. I mean, I'm not stupid. I wouldn't have done it if I thought that was-- I actually chose the method I chose When you see pictures of Raucci from the trial, sitting there quietly at the defendant's table, it's hard to imagine that because I thought I couldn't go to prison. he caused this mayhem all by himself. But of course, he didn't. He was surrounded, above and below, by people who Paul Nelson So you thought it out, then. It was somewhat premeditated. You thought it out. looked the other way. Even Carl Strock, the newspaper columnist, told me, regretfully, that he, too, had gotten Steve Raucei Well, yes. I thought out that I was never going to hurt anybody. That was for damn sure. complaints about Steve Raucci from maintenance workers in the past, but didnt really follow up. And it's understandable why. Their stories seemed too small and bureaucratic, not something the rest of us would be That's why it was a car in the driveway, or a house. No, I never intended to hurt anybody or anything like interested in. that. Ira Glass Sarah Koenig is now the host of Serial, If you haven't heard season three, it's back to the criminal justice system like season one, but goes so much further, at serialpodcast.com or wherever you get your podcasts. Ira Glass Raucci told the reporter that he's been diagnosed with prostate cancer. But he said he doesn't see the point Act 3 in getting treated, or prolonging his life in a maximum security prison. restructured. All the officers were replaced. The superintendent of schools there, Eric Ely, as Sarah reported in her story, got another job as a superintendent in Southbridge. Massachusetts, but since then-since she did this story-just three years into the job, he resigned after allegations of misconduct. One of the allegations against him? That he trained a middle high school principal to be a bully. He now teaches math at a high school in North Carolina. [MUSIC - WORKING CLASS HERO' BY OZZY OSBOURNE] Several lawsuits were filed by people who say they were victimized by Raucci, some of them against Steve Raucci, some of them against the school district. Several of those have settled. And finally, as I mentioned at the beginning of the show, 10 years after his arrest, Steve Raucci gave an interview to a newspaper reporter, Paul Nelson, from the Times Unian in Albany. A link to his article at timesunion.com is at our website. In the interview, apparently for the first time, Raucci admitted guilt for some of his crimes-- though not the worst one. Steve Raucci Did we graffiti Laura Burrel's house? Yes. Did I put an M8o on somebody's windshield and Credits drive away? Ellen Frederick Well, like, you're not my type. I like Matthew McConaughey. He's my type, whatever. Well, you thought that 1 just told him 1 put the knife right in his heart. Paul Nelson Gary DiNola. (HOST) IRA GLASS Im Ira Glass. Back next week with more stories of This American Life. Steve Raucci Yes. Paul Nelson OK. Steve Raucci Yes. Yeah. OK? Ira Glass Raucci he said he and his wife talked a lot about whether he's a psychopath, but he said he thought he wasn't, because even when he gets all wound up, he said, he doesn't think he loses control of himself. He doesn't snap and cross the line, though of course, that's not the definition of a psychopath. Raucci said several times during the interview that he always knew that what he was doing was wrong. Steve Raucei I know they were wrong. I knew what I was doing was wrong. Yeah. This American Life in facilities. And I just kept going. Ira Glass For the people who worked under Steve Raucci, this story's a dime a dozen. And it's got all the hallmarks of Transcript Raucci's style-- the temper, the fanatical control over every single detail around him, the pettiness, the comic strip 419: Petty Tyrant antics, even the fact that workers were forbidden to talk to teachers when they were out on a job. Note: This American Life is produced for the ear and designed to be heard. If you are able, we strongly encounage you to Iisten to the Schenectady School District has a good reputation academically, and the people in town knew the usual things about audio, which indudes emotion and emphasis that's not on the page. Tnutseripts are generated using a combination of spocch their schools-- the test scores, the good teachers, the budget fights. What they didn't know was that a huge scandal recognition software and hawan transcribers, and may contain errors. Please check the corresponding andio before quoting in print. was slowly coming to a boil in one of the least likely places, down Norwood Avenue, along the side of Mount Pleasant Middle School, behind the high chain link fence surrounding a parking lot filled with trucks and vans, an area called the pen. Prologue Alongside the pen there's a big garage where they store lawn mowers and tons of supplies. That's where the workers hang out- the custodians and the maintenance guys. They were Steve Raucci's subjects who, only half-jokingly, Ira Glass Steve Raucci. Let's just start with something that Steve Raucci was really good at--cutting energy costs. He called Steve the "King," or the "Doctor," or sometimes even just "God." Everybody who worked for him has an example was legendary. If you worked in the Schenectady School District, you knew that if you wanted to turn on extra lights of something that he did, something just off enough they've never forgotten it. or make some illicit toast in your classroom, there'd be hell to pay. Unauthorized cotfee makers, microwaves-- Man 1 When I was in the restroom, he slid newspapers on fire underneath the door. Richard Agnello I never saw this happen, but I heard reports of people's electric cords being just cut at the Man 2 He had eggs. I have chickens, s0 Id bring eggs in for the guys. And he saw them in the fridge or source so that they couldn't be used again. Just physically snipped in half. So we didnt want to cause trouble, something. He goes, oh, here. He makes the gal-- his secretary-- pick who he throws the egg at. She didn't so we just tried to live reasonably. want to pick anybody. Ira Glass At one point, Richard Agnello, a special education teacher, was working in the middle school and had this John Lapointe Jr 1 was on my way home one day, and 1 see something smoking in the middle of the road as little office with no heat-- none. In winter, it would be s6 degrees in there. He borrowed a thermometer from a science I'm approaching it with my van. And all of a sudden, this thing goes ba-boom. Scared the living daylights classroom to check. He asked for heat repeatedly. Nothing happened, so he broke the rules, brought in a little space out of me. You know what I mean? This thing, when it went off, it shook the whole area. So I come to work heater, which he would hide in a file cabinet at night. So one winter morning, he ggets to work, and he turns on the the next morning. Steve's sitting there. He starts asking me, s0 anything exciting happen, or anything space heater, hangs up his coat. Suddenly. Steve Raucci walks in and sees the heater. unusual happen? And Im like, it was you? Richard Agnello Eyes bulging, and veins on his head throbbing. Started yelling at me and saying, what are you doing with that space heater here? You're not supposed to have that here? That's against district policy. And I-- kind of taken aback that someone would get this upset over a little heat in the room. And I said, you know what? You're right. And I'm not trying to be a scofflaw, but look at my thermometer. It's 57 degrees in Ira Glass From WBEZ Chicago, it's This Amerinut Life, Im Ira Glass. Today on our program, how one guy came to be here. And he didn't have much to say. He sputtered and fumed and said, well, you've got to get rid of that. untouchable, how he grabbed power and dominated everybody around him, sometimes with fear, sometimes cruelty. playing by rules that he invented. And how people all around him, including people with the power to stop him, let it happen. Ira Glass. The next day, Agnello is walking up a flight of stairs, and sees a maintenance worker coming down the stairs. And what's so interesting about this is that all the intrigue and drama did not happen in a setting like national politics or big business. This guy wasnt a Harvey Weinstein with the power to make somebody a movie star. This is a Richard Agnello He's carrying my space heater in an arm, cradled like a football, and he's running down the study in tyranny writ small, Machiavellian scheming in the maintenance office of school district. stairs. And I saw him from about half a flash away, and I said, hey, what are you doing with my spa