Question: Billy's Hamburger Barn has a single drive-up window. Currently, there is one attendant at the window who takes the order (45-60 seconds), gathers up the

Billy's Hamburger Barn has a single drive-up

Billy's Hamburger Barn has a single drive-up window. Currently, there is one attendant at the window who takes the order (45-60 seconds), gathers up the food and bags It (20-140 seconds), and then takes the customer's money (25-35 seconds) before handing the food to the customer. a. Msp the current process. Choose the correct process map below DA Q Q Customer Places Anda Tas Taks Adana Gates and Customer Places Onde Alenda Gathers an Aandent the Order Bage Order the Order The Order the Order Cum Adel Curver Rece Food Tak Attenda the Vorwy Race the Money Ander ABandart Cathers and Attendant Gathers and Bags the Order Bags the Order Adda Customer Receive Food Anda Tak Tak Food the Order The Money The minimum cycle time is seconds. (Enter your response as a whole number) The longest cycle time is seconds. (Enter your response as a whole number) b. Suppose Billy's Hamburger Barn redesigns the process so there are now two attendants. The first attendant takes the order. Once this step is finished, the first attendant then takes the money, and the second one gathers up and bags the food. Two of the process steps can now run in parallel (gathering the food and taking the mone New minimum cycle time is seconds. (Enter your response as a whole number) New longest cycle time is seconds. (Enter your response as a whole number) What potential problems could arise by splitting the process across two individuals? (Select all that apply) A Communication issues cause some orders to be wrong. B. Customer waits for the order langer. C Lower utilization while one attendant waits on the other to complete his or her task D. Space constraints of two attendants working in the same space. E. Price of the order increases. Oc Quatorer Order Food Alandar Ta The Order Rece G OD. Cuslar M

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!