1. Blaster Sound has been analyzing the demand for their CD player and came up with the following results:

   • Demand is normally distributed with an average demand per week of 150 units
   • Standard deviation of demand per week is 17 units
   • Lead time is 4 weeks

   Blaster Sounds policy is to provide a high level of customer service and they currently maintain a safety stock of 68 units. What would be their Customer Service Level with such a safety stock?

   Here is the Customer Service Table:

   Z Customer Service Level (CSL)

   1 84%

   2 97.5%

   3 99.85%

   		5%
   		2.5%
   		95%
   		97.5%
   		16%

2. What is a key characteristic of project management that sets it apart from general operations at a company?

   		Projects allow you to perform the same tasks all the time, leading to better quality work.
   		Successful projects can be run by just about anyone in the organization.
   		Projects have a termination point, whereas operations can go on forever.
   		Projects are always focused on fixing problems.
   		There is no difference. Projects and operations are pretty much the same thing.

3. Another way to describe a Bill of Materials (BOM) is as

   		a set of instructions for building a piece of furniture.
   		the description of a course in the Bryant Course Catalogue.
   		the biography of a famous person.
   		a roadmap leading you to a destination.
   		a recipe of ingredients for baking a cake.