Bob, a customer service manager at a call center, prides himself on being able to read...

 

Transcribed Image Text:

Bob, a customer service manager at a call center, prides himself on being able to "read" people. He says he can tell whether someone will make a good employee as soon as he meets them and "sizes" them up. In fact, he uses his personal judgement to decide to hire or reject job applicants for the center he oversees. Provide a review of Bob's hiring system with regards to EEO. Is Bob's system legal? Why or why not? What defense options exist for Bob's company in the event that his system of selection is challenges for being discriminatory? Bob, a customer service manager at a call center, prides himself on being able to "read" people. He says he can tell whether someone will make a good employee as soon as he meets them and "sizes" them up. In fact, he uses his personal judgement to decide to hire or reject job applicants for the center he oversees. Provide a review of Bob's hiring system with regards to EEO. Is Bob's system legal? Why or why not? What defense options exist for Bob's company in the event that his system of selection is challenges for being discriminatory?

Answer rating: 100% (QA)

Bobs hiring system which relies on his personal judgment to make hiring decisions based on his perceived ability to read and size up job applicants ra... View the full answer