Briefly describe the process for analyzing project stakeholders, including tools/techniques used and why ? Project quality management involves the processes and activities that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken. In the context of TechGlobal's ERP implementation project, quality management had significant implications. It wasn't just about the technical correctness of the ERP system, but also about whether the system met the user needs, was user-friendly, and whether the transition was smooth with minimal disruption to daily operations. The project team adopted a quality management approach that incorporated quality planning, quality assurance, and quality control